from a friend...
I just had a conversation with someone here in Placencia that makes be
believe that BTL's problem has something to do with their attempt to
install spam filters. We think that BTL is working to and from BTL
addresses ONLY. The problem occurs when someone in a domain other than
BTL tries to send or receive email to or from a BTL domain account.
Obviously, there are ways to work around this for people who have full
Internet service AND the know how to bypass the problem. But, as I've
indicated previously, there are a lot of people who only have BTL email
accounts OR who have full Internet accounts but don't understand the
I just called our Tourism Office here and asked them if they could try
to provide assistance to the small hotels and other businesses in
Placencia who only have BTL email service. (I've received numerous
emails from people in the States and Canada who have told me that
they've been trying to reach specific properties with BTL.net addresses
and are getting no response from any of them.
This is a problem that ultimately affects the entire country, even those
of us who have the cash and/or the know-how to deal with the problem in
one way or another.
As an problem affecting Belize's very important tourism industry, THE
GOVERNMENT NEEDS TO DO SOMETHING ABOUT THIS BECAUSE, IF FOR NOTHING
ELSE, IT'S AFFECTING THEIR BOTTOM LINE - forget the responsibility of
government to protect and serve their citizens - JUST LOOK AT THE BOTTOM
LINE!!!!! (IS ANYBODY OUT THERE LISTENING?????????)
BTL needs to start acting like a business - get the damned server fixed
NOW or get another one!!!!! And don't complain about the high cost of
duty, or shipping time, or any other drivel, fly somebody to wherever
they need to go to get a new server AND fly as many skilled technicians
back to Belize as are necessary. BTL is already in breach of contract
with every single Internet subscriber in this country, as well as the
government under the terms of its license. BTL NEEDS TO BE HELD
ACCOUNTABLE!!!!! (HELLO, HELLO - OH, OF COURSE NO ONE IS LISTENING,
THEIR PHONES AND EMAIL ACCESS DON'T WORK, FANCY THAT.)