we used to LOVE Rasta Pasta - but this new owner is ????
what happened - we waited forever and got no service - then when we said we were going to leave after getting our drinks (20 minutes later) the owner FREAKED out and yelled at us in front of the other customers - REALLY WIERD>

It has new owners? I was there with a group of 8 or so in October and we didn't have any trouble. I love eating there when I visit... hope these changes in service aren't permanent.

yeah - it was really disappointing - used to LOVE it there!

Post deleted by Cybercayecaulker.com

I suspect that was Marilyn's daughter?

Before anyone comes to a conclusion about this incident I think the other side of it should be heard.Maybe someone from Rasta Pasta could tell that side.

Remember there is always 3 sides to most stories.

Sorry-in the last year since Marilyn handed over the reins to her daughter-it has been going downhill rapidly-Tori got married and she is hardly ever there nor is the husband-the service is bad to say the least -although when the food arrives it is still good- Marilyn loses the lease very soon

I think it may have been Marilyn that yelled at us.... an older lady with short red hair and a dog named Tinkerbell. In the past everything was great - service, food, atmosphere - but after this experience I would never go back. We have friends that are there right now and warned them not to go in....I understand the Sports Bar is moving there in April...I dont know what to say - i agree there are many sides to every incident but i dont think yelling at people (customers especially) is ever good for business.

What did Cooper say?? Did it get deleted??

i am waiting for the rebuttal from Rasta Pasta as per Bill"s post? or maybe there is no excuse?

Don't forget, not everybody on the islands uses the message boards.

I had heard that Marilyn was not well. Perhaps health concerns have clouded what is normally a very sunny disposition. Also, Tory has quite a bit on her plate for a young woman so cut her some slack.

Fair enough. I can understand that we cannot judge someone until we have walked a mile in their shoes, however when you are running a customer oriented business you want to be sure you have their best interests at heart - or at least appear to. when someone is yelling rude things at you as you leave their business due to lack of service - there really is no point - who wins in that scenerio? it makes the other customers uncomfortable and makes someone like myself post a message wondering about what happened to the great service and food we used to enjoy there. Quite frankly, I have dealt with sickness in the past and it never made me yell at other people (let alone paying customers.) I have also heard from some of the locals that there may be a drug problem involved. Perhaps, none of my business but why then was it spoken about so freely?? I am not here to pass personal judgement - just judgement on a restaurant which used to be one of my favourite spots on the island. I hope my experience is an exception rather than the norm.

"...there may be a drug problem involved. Perhaps, none of my business but why then was it spoken about so freely?? I am not here to pass personal judgement..."
What was that then????

Sounds like it was Marilyn that yelled at you but I would say if she did that you might not have been as nice and polite as you indicated. The service when we have been there has always been friendly but relaxed. Let me see, A group of eight orders, the food is about ready and they cancel and Marilyn gets mad. I wonder why?

Rasta Pasta is my favorite place to eat in all of Belize. Sorry to hear that it may be closing or moving.

it wasnt a group of eight - that was someone else that said that. it is not personal judgement on her - it was a judgement of the restaurant and service. I have worked extensively in the hospitality industry in the past and the deal is you dont bring your problems into the restaurant. you treat the customers with respect and give them good service. i am pretty laid back but i dont wait to wait 20 minutes for a cold coffee when Marilyn is pouring one for herself as we waiting and loading it up with Baileys. I can take the critism of you saying maybe we werent polite but i can assure you we were polite and relaxed and werent expecting to be yelled at that morning. bottom line is that she was rude to us.

I said nothing really, except some info that has already been mentioned and I decided it was best left for someone else to mention. I have not eaten at Rasta Pasta in over a year, but sure do or did love their Coconut Fish!!!

Look - its not really that big of a deal - we had a bad experience - it may have been one in a million - just was disappointed in OUR experience - anyone can have a bad day... wish them well with the new spot!

Hey guys me here and i do remember the day as in new years morning was the last time i chose to say that life is just too short. i am sorry if i was a little gruff but the food was ready and the patience was not there. not every day can be ia good day after 10 years. straighten out the rumorville, our lease is up, we've chosen not to renew it and will be reopening for our 10th anniversary, soon on Caye Caulker. We thank everyone from the board for all there support and one disatisfied for all the pleased, come on we're not doing bad. Health is good and drugs are not a factor.

The workers are having to take care of the restaurant right now because i have been taking care of my daughter who went through surgery so you will not be seeing much of either red head.

Love Maralyn

Maralyn -
Good luck with the new spot.

I am sorry to all the believe the restaurant has gone down since I (the daughter) have been there. my mother still runs the restaurant but due to many reasons she does not go around there much any more. I understand that my husband or myself has not been there and that may be due to the fact that my brother had been running the restaurant since June after my Wedding cause i went on my honeymoon. My husband would not be seen at the business because he started school in September. I do the best i can when i am there but as in any business u do get overwhelmed at times. I am sorry to all whom havehad bad experiences and when u mention it we try our best to rectify problems.

Thank you to all for your comments and they are all taken into consideration.
Victoria Reynolds (the daughter)

Here is the third side to the Rasta Pasta story.......Sat down that morning for some breakfast, then left minutes after the Crazy Canucks, for probably the same reason. Did not have a great experience..... Hopefully the staff and ownwers WERE on drugs/alcohol.Is the only reason that could explain the actions and atittutes they exhibited that morning.
Great bar swings by the way......

hang in there red heads we love you

Ditto to the red heads. We loved Rasta Pasta. Everyone has a bad day and we wish you more very good days.

New Year's Day is a tough one on Caye Caulker, since most places to eat close that day (and on Christmas too), the ones that are open usually are slam jammed for business. I don't understand why these businesses close, because people have to eat somewhere, and the island is complete booked up. When you are overwhelmed with customers, because the island is so full of people, fast/nice service doesn't always happen. PLUS most of the workers are hung over or have called in sick. We (Coco Loco Cafe inside of Caribbean Colors Art Gallery) actually put up a sign at the counter for that day that read "Rule #1 - You MUST not make your server cry" We also put another sign behind the espresso machine that said "TODAY, please do not STARBUCK me to death" and were trying to deal with the situation humorously with only 2 of us working the whole day.

I can understand that for sure - the day we went into Rasta Pasta was New Years Day however the restaurant was only at about 15% capacity - not many people in there when we were there.

I had horrible service when I was there 1 1/2 years ago/ They kept saying "Your order is next" then plenty of orders kept coming out. Over and over "your order is next" and we ordered a buritto and salad. Took 1 1/2 hours.

Maralyn here.... OK timne for the defense mechanisms.... I was not going to open on New Years day for these same frustrating reasons...hung over employees and tourists alike doesn't mix well. Personally since this has turned into this .... I had not gone out New Years and just jumped into the restaurant for a minute and wouldn'a you know it it would blow up like this. With my 10 years experience these negative coments are beginning to get to me.... the amount of dissastisfied to happy campers for 10 years... I just don't know why RASTA PASTA...please give us a break it's been a rough situation at that location as is and that is why I am no longer present often for this same reason. I will not be replying on this board anymore.... please take your idle time and pick on someone else for a while. Thanks and PEACE