Portofino Resort- Now with a new BEACH BAR!!
Topic Options
#250215 - 09/20/07 06:18 AM Paypal/eBay - beware
pedro2
I bought something in Italy in July and paid from my UK Paypal account (linked to a UK bank account). Everything went smoothly. About US$1500.

I later saw that they had ALSO taken payment from my US Paypal account. This is linked to a US bank account that at that time had very little funds in. It went into unauthorised overdraft, so I've so far incurred over US$140 in charges, AND standing orders like my Vonage account have been refused and hence cancelled.

I've now written three times to Paypal to get something done about this. The first two times they ignored it, the third time they mentioned perhaps crediting my UK bank account - nothing has actually happened. They have so far ignored my request to restore my US account to the state it was in.

I checked with the seller, who seemed totally honest, that they have only received payment once.

This is now over two months ago and I have got nowhere. They seem to be a nebulous organisation, a will 'o the wisp, that is impossible to pursue. I think I've lost around US$1700.

This is my first such experience, but I've heard of other people having big problems with fraud on Paypal. I had previously assumed it was fraud by others by using Paypal, but it now appears to be fraud BY Paypal themselves. Either that or reckless incompetence.

Be VERY careful with this organisation.

Top
#250231 - 09/20/07 02:54 PM Re: Paypal/eBay - beware [Re: ]
ChrisW Offline
I have bought and sold tons of crap on E-Bay using PayPal and have had to deal with PayPal problems 2-3 times. The bottom line with E-Bay and PayPal is that they dominate the market and as such they feel like that they can get away with not throwing many resource into customer support.

However, you can get get problems resolved if you are persistent and make enough noise. I would never dream of writing a letter to them because it is too easy to ignore. The customer support is too small and generally overwhelmed with customer problems. You need to call them, get somebody on the phone, and not hang up until the problem is resolved.

Also it may surprise you but some of their customer support people are really pretty good. The trick is getting a hold of them and getting their attention.

The second step would be not to hesitate in filing some legal action against them (if in the US I would file a small claim against them). An official letter that they have to refer to their legal department should get their attention. And most likely get the problem solved out of court...

Top
#250295 - 09/20/07 08:29 PM Re: Paypal/eBay - beware [Re: ChrisW]
rosalamport Offline
I have done a lot of e-bay selling using paypal but never had an illwill against them. Thay have been very friendly to deal with.

I hope you are able to get your monies back.

Top

Links
Click for excellent scuba lessons with Elbert Greer!


Things to do

News
Daily News
Daily Weather

Classified Ads
BelizeNews.com
San Pedro Sun
Ambergris Today
SP Town Council
Channel 7
Channel 5
Amandala
Love FM
The Reporter
Caye Caulker
Chronicles

PLUS TV
TV Newscasts
Radio Stations

Click for our
Search thousands of Belizean-only websites

Event Guides
Event Calendar
Specials & Events
Things to Do
SanPedroScoop
iTravel Belize
Paradise Theater

Blogs
San Pedro Scoop!
Tia Chocolate
Tacogirl
My Beautiful Belize
I-Travel Belize
Belize Adventure
Belize Hub
Romantic Travel
Bound for Belize
Conch Creative
As The Coconuts Drop
More Blogs...
Search thousands of Belizean-only websites
Chaa Creek is an award-winning luxury Belize Resort, rated as one of the worlds best Eco Lodges. We are a pioneer in adventure travel to Belize since 1981!
White Sands Dive Shop - 5 Star PADI Dive Facility - Daily diving, SCUBA instruction and Snorkeling
Caribbean Inspired All Natural Condiments & Spice Blends, Over 100 are Gluten Free!
We manage a variety of homes, apartments, condos and commercial properties here on Ambergris Caye. Our minimum lease on ALL properties is six months.
Conch Shell Inn: All rooms are right on the beach in the heart of San Pedro, so within walking distance to anything and everything!!
Lilí Alphonse has snorkel equipment to fit anyone as well as Marine Park Tickets and flotation devices to assist those not as experienced.
Coastal Xpress offers a daily scheduled ferry run to most resorts, restaurants and private piers on the island of Anbergris Caye. We also offer  private and charter water taxi service.
Mini Chat

Cayo Espanto
Click for Cayo Espanto, and have your own private island
More Links
Click for exciting and adventurous tours of Belize with Katie Valk!
December
S M T W T F S
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31
Who's Online
2 registered (dabunk, IGAmel), 35 Guests and 5 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
18,674 Registered Members
44 Forums
64,056 Topics
462,294 Posts

Most users ever online: 1,262 @ 06/10/07 07:16 PM




AmbergrisCaye.com CayeCaulker.org HELP! Visitor Center Goods & Services San Pedro Town
BelizeSearch.com Message Board Lodging Diving Fishing Things to Do History
BelizeNews.com Maps Phonebook Belize Business Directory
BelizeCards.com SanPedroDaily.com Picture of the Day

The opinions and views expressed on this board are the subjective opinions of Ambergris Caye Message Board members
and not of the Ambergris Caye Message Board its affiliates, or its employees.