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#318730 - 01/15/09 09:33 AM Digicell (BTL) Outage?  
Joined: Nov 2005
Posts: 477
Caye Connect Offline
.
Caye Connect  Offline
I have noticed that Digicell (BTL mobile) signal levels, call completion and call quality have been wacky for the last week. This morning, it appears everything is slowed to a crawl, signal is down below 10% right in town and I cannot complete any calls. Anybody else?

#318737 - 01/15/09 09:57 AM Re: Digicell (BTL) Outage? [Re: Caye Connect]  
Joined: May 2000
Posts: 6,616
Amanda Syme Offline
Amanda Syme  Offline
We have been having very bad btl phone service lately - and not just cell phones. Yesterday we had a few people call the office saying that it showed that we had called and they missed the call. But we didn't call them!

The digicell signal has been lously lately.

Many of the phones in San Pedro have a very loud, annoying and disconcerting crackle as well. Apparently some type of radio interference.


#318768 - 01/15/09 12:56 PM Re: Digicell (BTL) Outage? [Re: Amanda Syme]  
Joined: Jan 2003
Posts: 7,412
SimonB Offline
SimonB  Offline
No service off and on for the last few days and voice mail messages coming 24 hours later. Text messages haven't been going out or coming in either.

On our land lines at TMM we are getting quite a few crossed line calls as well.

#318812 - 01/15/09 04:54 PM Re: Digicell (BTL) Outage? [Re: SimonB]  
Joined: Aug 2008
Posts: 3,046
Peter Jones Offline
.
Peter Jones  Offline
My phone is new, but I have had several voice mail messages from people who called, couldn't get through, and left a message. Yet my phone never rang and no missed call was recorded.

#318822 - 01/15/09 05:33 PM Re: Digicell (BTL) Outage? [Re: Peter Jones]  
Joined: May 2006
Posts: 3,287
tacogirl Offline
.
tacogirl  Offline
Dropped calls for past 2 days

Cracking on phone and connection cutting in and out

Also telling me I have messages when I check there are none


tacogirl Facebook, Belize Life Linked In - Belize info & images https://www.facebook.com/tacogirl

#318926 - 01/16/09 10:31 AM Re: Digicell (BTL) Outage? [Re: tacogirl]  
Joined: Nov 2005
Posts: 477
Caye Connect Offline
.
Caye Connect  Offline
I reported a fault to Digicell/BTL this morning. I'll follow up with them this afternoon. I presume one of their antennas is faulty or the connectors have corroded over time. Might be a day or two before they get someone to check it...

The problem has persisted since Wed... As if we used to have 100% coverage, is now dropped to 30% - even in town.

If anybody is trying to get in touch with CC, please email me.


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