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#322640 02/05/09 06:26 PM
Joined: Oct 2007
Posts: 3,281
azbob Offline OP
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Twice today I heard an add on the radio, AM 1190 News Channel (local feed), for Belize Legacy. Amazing. The station might cover an area with around 50,000 population. This is in Prescott Valley AZ. not the Phoenix area. I hope this is a package deal covering other more populated areas, but hey if it works I'll have more company coming down to AC.


"Hold on Tight To Your Dreams" ELO
Joined: Dec 2000
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And you won't be dissapointed. Legacy is a great place, well run , great staff.


R.B. Mernitz
Joined: Jan 2003
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Ditto that!

Joined: May 2000
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Too bad they don't answer their emails. I have inquired for availability for clients numerous times and never get a reply back. Hard to sell them like that. But it is a nice place. Good food in the restaurant too.

Joined: Jan 2003
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I'll be there on Wednesday and mention that to them, seems very strange.

Joined: May 2000
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The res manager called me yesterday and we got the issue cleared up. Lots of changes over the last few months up there and we had our wires crossed. Good to know they read the message board! ;-)

Joined: Aug 2008
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I'm glad that's sorted out, but oddly it is quite common for hotels here not to answer emails. I can think of five that people I know have had problems with over recent months. In most of the cases it cost them the business. Very strange!

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Yeah, sometimes it's the on going BTL issues. But sometimes it's not. Lately I have been trying to book Ak'Bol but have not gotten any replies to several emails at several different addresses I got from Kirsten when I met her and saw the property in August. Hard to book them like that. And I can't be calling Belize for every inquiry....
Had a similar issue with Tranquility Bay recently but got that one resolved too.
You would think with bookings be so slow on the island overall, everyone would be quick (even "Belize-time quick") to respond these days. Some hotels have US reps that can be contacted but most do not. Even people booking direct would much rather do it by email than call Belize for every question. Lots of people end up calling me rather than calling Belize. Then I book them at the hotels that respond promptly. No one wants to wait these days...and lots of people are booking last minute so timing is everything.

Joined: Dec 2006
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I don't know why I give advice to competitors, I always regret it when they use the advice and win some customers I could have had :-(.
but....The world works on the internet these days and customers won't wait much more than an hour before they are looking for something else, so some times its almost like being in 'Chat' for me and my email responses, got to have high speed and got to be on it to survive.


White Sands Dive Shop
https://whitesandsdiveshop.com/
Joined: Aug 2008
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It's because you're a nice guy with a conscience, Elbert! I've always taken the long term view - what goes around comes around, both good and bad. If I know what will best suit someone I'll tell them about it, even if it costs me the business. A happy customer is the best advertisement for San Pedro, even if not directly for me.

I remember going into an electronics shop in London once with a vague idea of what I wanted to buy, but no clear idea of facilities available and models on the market. The owner of the shop (not just a paid assistant) took time to explain the various ins and outs to me, using various models he had for sale. He concluded by saying that there was one particular model that exactly met my requirements and I should get that one. I asked him for it and he said he didn't stock it, but a nearby shop did. So I went to the other shop and bought it. But ever after that, whenever I needed something that the first shop sold I went straight there. I do hope his business flourished.

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