And our lesson for today is:
"Never use the "F" word while talking to BTL tech support!"

Or any other person/service, etc. that you need to approach whilst attempting to improve a situation.

Just think of yourself. How would you react if someone was treating you with anger and used the F word? How inclined would you be to help them, no matter their problem?

Are there really any "happy" BTL clients?

Good one shuffles, and sadly so true.

Having failed to connect to seven or eight numbers yesterday using my Digicell phone, I went into the BTL office and spent 20 minutes having it explained to me that I didn't actually have a problem.