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#384789 - 07/29/10 08:14 PM Problems with BTL/DSL?
gecko_girl Offline
Is anyone else having problems with their DSL dropping out constantly for a few seconds at a time, over the past couple of days. I am having this both in the shop and at home, two different accounts, obviously different modems and PCs but same issue on both. We listen to internet radio in the shop so it is easy to hear when it is on/off. BTL say no-one else has reported the problem, so is it just me??
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#384790 - 07/29/10 08:32 PM Re: Problems with BTL/DSL? [Re: gecko_girl]
SP Daily Offline
OK for me....

#384794 - 07/29/10 09:55 PM Re: Problems with BTL/DSL? [Re: SP Daily]
hazzyy Offline
I know Coral Cable has been up and down...no reports from my customers about BTL DSL though.

#384806 - 07/29/10 10:44 PM Re: Problems with BTL/DSL? [Re: hazzyy]
larryc Offline
its been awful all this week and i have both

#384818 - 07/30/10 12:37 AM Re: Problems with BTL/DSL? [Re: larryc]
James Pearce Offline
If you're on cable, Coral are upgrading their infrastructure - at least to the south of the town - this week.

I just had two engineers here, and they could only get a good enough signal to feed the modem if they removed all the splitters. (i.e. choose between TV or internet: you can't have both :-) )

The good news is that they claimed this is temporary, and when it comes back on-stream properly, the bandwidth will improve.

Let's see...

#385061 - 08/02/10 08:41 PM Re: Problems with BTL/DSL? [Re: James Pearce]
tacogirl Offline
On BTL and live south of sausage factory - beel bouncing like a ping pong ball past few days. Waiting for them to come and check what might be wrong. Making it very hard to work.
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#385064 - 08/02/10 08:53 PM Re: Problems with BTL/DSL? [Re: tacogirl]
SP Daily Offline
BTL DSL is perfect! No problems...fast and reliable..and always on.

#385068 - 08/02/10 09:08 PM Re: Problems with BTL/DSL? [Re: SP Daily]
gecko_girl Offline
Had the BTL engineers in last week after I posted this and they traced it to a faulty modem (mine was several years old, installed when DSL first came to the island!).

The guys were great, brought me a new modem and had me back up and running in no time.

They did say there were quite a few reports of problems right now, some with cables being corroded in the salt air, some failed modems which could have been storm related last week. So hopefully you will be back up and running very soon.
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#385075 - 08/02/10 09:50 PM Re: Problems with BTL/DSL? [Re: gecko_girl]
tacogirl Offline
Our modem is relatively new and thankfully our connection has stopped bouncing me for now. BTL not turned up yet and with the rain storm about to hit I am not holding my breath.
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