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Joined: Dec 2006
Posts: 13,675
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OP
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The islands internet speed seems to be suffering. I'm having long (2-3 min.)waits to post and can't up or download.
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Joined: Jan 2003
Posts: 7,479
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BTL is up to its old tricks again, speeds are horrible until you fire up a VPN and then they're fine.
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Joined: May 2000
Posts: 7,050
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Hmm, guess I will buy a vpn and see how it goes. Haven't had problems for years and all of sudden this weekend I can barely load an internet page. Usually we can stream 2 net flix movies at the same time.
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Joined: Apr 2000
Posts: 8,868
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I'm using VPN and all is well
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Joined: Oct 2010
Posts: 143
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What is a VPN and how does one get one?
Thanks
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Joined: Apr 2000
Posts: 8,868
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Joined: Oct 1999
Posts: 84,397
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from Julian....
Appears something at BTL might have been damaged from the wet weather because DSL has been spotty since yesterday. Streaming videos work well but email & web browsing very degraded!
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Joined: Oct 1999
Posts: 84,397
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more from Julian....
BTL confirmed that issue with DSL service has been fixed as of noon today BUT I have solid service via my VPN only.
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Joined: May 2000
Posts: 7,050
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Julian is going to help set up my VPN at home and office. It is just a tad too much technology for my simple mind.
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Joined: Jan 2003
Posts: 7,479
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Confirming right now that DSL is shot and only works well with VPN.
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Joined: Feb 2004
Posts: 2,208
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BTL may be misinformed by their engineers. No improvements here.
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Joined: Dec 2006
Posts: 13,675
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OP
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terribly slow here also. took 3 or 4 min. to post this.
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Joined: Feb 2004
Posts: 2,208
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Just got off the phone with BTL. At least this time they are recognising there is a problem and acknowledged that fact. They say they are working on it. I suppose I can't ask for more than that.
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Joined: Jun 2011
Posts: 147
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Thanks for calling! What a PITA the last few days!
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Joined: Dec 2006
Posts: 13,675
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OP
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Lord Ashcroft read the post and it's fixed now.
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Joined: Nov 2002
Posts: 246
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You and your buddy Lord Ashcroft!
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Joined: Oct 1999
Posts: 84,397
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from Julian....
DSL is restored again. Started working well yesterday late afternoon & seems doing well up to now.
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Joined: Dec 2006
Posts: 13,675
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OP
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Yes, mine even seems a little snappier than before. The meter says 4.74 mbps
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Joined: May 2006
Posts: 3,299
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I have been using VPN for months now and cannot work without it. Past few days net has been bouncing in and out like a ping pong ball.
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Joined: Dec 2006
Posts: 13,675
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OP
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Today (the 19th) there has been a country wide problem and the BTL customer service is advising we reboot routers and computers. It worked for me.
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Joined: Dec 2006
Posts: 13,675
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OP
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but of course if you haven't rebooted your probably not reading this :-)
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Joined: Oct 2001
Posts: 6,267
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Rebooted and booted and did rain dances --- still spotty service. Than again, in years gone by we had other challenges. I remember the days before we even had FAX machines ....... presenting an offer on a property required hiring a young guy on a bicycle to ride the offer through traffic in LA --- golly their buns were cute. (oops)
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Joined: May 2010
Posts: 353
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I can get on line with my iPad, but only using a VPN. My computer requires an Internet connection in order to activate the VPN so I can't get online with that. Rebooting didn't help.
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Joined: Feb 2013
Posts: 136
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Probably a crappy time to ask, but does anyone know how far north the DSL service runs. I have a property about 6 miles north of the bridge.
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