Portofino Resort- Now with a new BEACH BAR!!
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#492938 - 07/01/14 10:44 AM BTL Explains Countrywide Internet Issues
Marty Offline
Belize Telemedia Ltd. (BTL) advises its DSL customers that the Company continues to experience connectivity or slow browsing issues with our internet service. This is as a result of an external attack to their system and their technical teams are working to find a permanent solution. If you have difficulty accessing the internet, you are asked to kindly power cycle your modem.

If the issue continues, please call the Call Center at 119 to make a formal report so that it can be investigated further. Customers are informed that the BTL Technical Teams are working to normalize internet service.

"We are please to share that the Company is in the process of upgrading its equipment which will provide advanced security features and improved service reliability. We apologize for any inconveniences caused and thank you for your patience and support."

#492942 - 07/01/14 11:18 AM Re: BTL Explains Countrywide Internet Issues [Re: Marty]
Katie Valk Offline
I have googled how to power cycle my modem, but of course, can't reach any site. Does that mean simply disconnecting and reconnecting? Or more complicated and above my pay grade?
Belize based travel specialist

#492944 - 07/01/14 11:20 AM Re: BTL Explains Countrywide Internet Issues [Re: Marty]
bobcat bill Offline
yes & wait 10 to 30 seconds to repower then wait for all lights to come on

#492946 - 07/01/14 11:21 AM Re: BTL Explains Countrywide Internet Issues [Re: Katie Valk]
SP Daily Offline
Just unplug the power, wait 10 seconds and replug.. then wait while it reboots

#492952 - 07/01/14 12:30 PM Re: BTL Explains Countrywide Internet Issues [Re: Marty]
Nick Barton Offline
Sadly this makes no difference on this occasion - have reported to BTL.

#492956 - 07/01/14 12:50 PM Re: BTL Explains Countrywide Internet Issues [Re: Marty]
SimonB Offline
Change your DNS to

#492957 - 07/01/14 01:34 PM Re: BTL Explains Countrywide Internet Issues [Re: Marty]
elbert Offline
reboot is the key after you change the DNS to
Immmmmmmm baaaaack!
The Dive Shops Daily Blog

#492961 - 07/01/14 04:14 PM Re: BTL Explains Countrywide Internet Issues [Re: Marty]
SimonB Offline
smile depends on your operating system, older systems required a reboot after changes to network settings.


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