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#497888 - 11/13/14 09:45 AM Smart Files Injunction Against BTL
Marty Offline
Today Speednet Communications Ltd. filed an application for an injunction against Belize Telemedia Limited (BTL) in the Supreme Court of Belize. The application for an injunction became necessary after BTL served Speednet with a notice of termination of service via certain links effective November 14, 2014 which will leave almost 7,000 Smart customers in the Toledo District without access to voice and data services.

Over the past five years, Speednet has worked diligently and invested millions of dollars to build out its own network which would allow the company to become fully independent. This major investment project has been successful throughout the rest of Belize and is underway in Toledo. Speednet expects to complete the Toledo project in the next few months.

Speednet switched its communications link in Toledo to BTL and service has been in place since July 27, 2014. Once this service went live Speednet terminated its service with its previous service provider. Just five weeks later Speednet received a notice of service termination from BTL which is to be effective on November 14, 2014. Speednet has informed BTL that its previous service provider is unable to provide the service to Speednet, and that Speednet’s installation in Toledo will be completed shortly. Nevertheless, BTL insists that it will withdraw its services.

Speednet has written to the Public Utilities Commission which has said that it is not in a position to intervene.

Speednet’s number one concern is the quality of service offered to all its customers, and in this instance, those in the Toledo District. This recent act of hostility by the dominant telecoms operator is another attempt to undermine Speednet’s ability to service its customers and to try to garner greater market share. Since BTL has taken an unreasonable position on this issue, it has become necessary to seek the court’s intervention to protect the 7,000 customers the company services in the Toledo District. It is incomprehensible that the government controlled BTL would deprive the people of Toledo of telecommunications services during the Hurricane and Christmas Seasons. The notice period by BTL is impractical and insufficient and Speednet’s request is to be allowed adequate time to finalize its current project so that customers are not disenfranchised.

Speednet takes this opportunity to thank all its customers, especially those in the Toledo District, for their support and loyalty during this time. Speednet remains committed to providing high-quality, uninterrupted telecommunications service to all its customers.

======================

Speednet Seeks Injunction Against BTL

There seems to be a spar brewing between the two major telecommunications companies in Belize. Today Speednet Communications Ltd. filed an application for an injunction against Belize Telemedia Limited (BTL) in the Supreme Court of Belize. A release from SPEEDNET claims that an application for an injunction became necessary after BTL served Speednet with a notice of termination of service via certain links effective November 14, 2014 which will leave almost 7,000 Smart customers in the Toledo District without access to voice and data services.

The release says and we quote, “Over the past five years, Speednet has worked diligently and invested millions of dollars to build out its own network which would allow the company to become fully independent. Speednet switched its communications link in Toledo to BTL and service has been in place since July 27, 2014. Once this service went live Speednet terminated its service with its previous service provider. Just five weeks later Speednet received a notice of service termination from BTL which is to be effective on November 14, 2014.

Speednet has informed BTL that its previous service provider is unable to provide the service to Speednet, and that Speednet’s installation in Toledo will be completed shortly. Nevertheless, BTL insists that it will withdraw its services,” end quote. Because of the this move from BTL, Speednet wrote to the Public Utilities Commission which in turn said that it is not in a position to intervene. Speednet’s number one concern is the quality of service offered to all its customers, and in this instance, those in the Toledo District.

This recent act of hostility by the dominant telecoms operator is another attempt to undermine Speednet's ability to service its customers and to try to garner greater market share. Since BTL has taken an unreasonable position on this issue, it has become necessary to seek the court's intervention to protect the 7,000 customers the company services in the Toledo District. The release ended by saying that “It is incomprehensible that the government controlled BTL would deprive the people of Toledo of telecommunications services during the Hurricane and Christmas Seasons. The notice period by BTL is impractical and insufficient and Speednet’s request is to be allowed adequate time to finalize its current project so that customers are not disenfranchised,” end quote.

CTV3


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#497965 - 11/15/14 09:58 AM Re: Smart Files Injunction Against BTL [Re: Marty]
Marty Offline

BTL and SMART Battle

Belize's two telecom providers, SMART and BTL are in court - preparing for trial on December eighth. SMART, also known as SPEEDNET relies on BTL's infrastructure for voice and data services in the south - but recently BTL gave them a 30 days notice of termination for that contract. That would cripple SMART - and the company says - leave almost seven thousand Smart customers in the Toledo District without access to its voice and data services.

So it went to the Supreme Court asking for an injunction - but BTL's attorney gave an undertaking to maintain the service until December eighth when the two go back to court.

BTL today issued a release saying that due to increased demands on its network brought on by the double up in internet bandwidth, it can no longer provide the Lines to Speednet while adequately satisfying its own customers' demands and requirements.

BTL says it's not being hostile or attempting to undermine service to the people of Toledo but just trying to eliminate congestion on its own system and better serve the people of Toledo.

As we said, both sides return to court on December eighth.

Channel 7


BTL responds to SMART

On November 12th, 2014 Speednet Communications Limited (“Speednet”) issued a press release in which Speednet made a number of unfounded and misleading statements regarding the termination of DTN links provided to Speednet by Belize Telemedia Limited (“BTL”).

On July 27th, 2014 BTL began providing DTN links to Speednet between Belize City and Punta Gorda as a normal retail service. At no time during the negotiations or subsequent to the provision of the service did Speednet inform BTL that it had terminated its service with its previous providers.

The relevant portion of BTL’s network between Independence and Punta Gorda has been experiencing continuous deterioration of the fiber infrastructure causing limited capacity. BTL recently doubled‐up the Internet bandwidth to our broadband customers which caused a spike in current bandwidth usage. Due to increased demands on its network, BTL can no longer provide the DTN Lines to Speednet while adequately satisfying its own demands and requirements in providing quality telecommunications services.

In an effort to better serve its own customers and reduce the impact of errors on the network, termination of Speednet’s connection became necessary. As is required by law, BTL gave the requisite 30 days’ notice of its intention to terminate the 2 16Mbps DTN Links provided to Speednet.

Speednet then referred the matter to the Public Utilities Commission (“PUC”) alleging that provision of the DTN lines constituted a formal “Facility Sharing Agreement” pursuant to the Regulations, and therefore BTL was not entitled to terminate the service. After careful deliberation of the matter the PUC confirmed BTL’s position that the agreement was not facility sharing subject to regulation as alleged by Speednet. Speednet then applied to the Supreme Court for an injunction to stop BTL from terminating the service.

BTL categorically denies Speednet’s allegations of hostility and/or any attempt to undermine service to the people of Toledo. Any attempt by BTL to throttle or interfere with the quality provided to Speedent on the link would unavoidably affect BTL’s own customers who also receive service on the same network. In fact, BTL’s entire objective for terminating the service was to eliminate congestion and to better serve the people of Toledo and the entire nation of Belize.


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