Portofino Resort- Now with a new BEACH BAR!!
Topic Options
#510962 - 01/22/16 01:48 PM Fraudulent SMS charges on BTL pre and post paid iPhones
SimonB Offline
We noticed on our post paid bill that there were a huge number of charges to numbers in the UK. We called BTL and a rather unhelpful rep tried to tell us that we were sending the messages "unconsciously" via iMessage on our data plan (even though most were sent at night when the phone was connected to WiFi). BTL admitted that they have been aware of the problem for months. They haven't told anyone though and they continue to bill post paid users for the texts unless you bring it to their attention. Not everyone receives a printed statement so they may be unaware of the charges. BTL says that pre-paid phones aren't being charged even though a check on a pre-paid phone's records showed SMS messages to the same numbers. Check your post paid bills and if you don't get a copy get one back to at least October when the problem started. Take your bills to BTL and demand a refund for the charges. Here is a link describing the problem, it is worldwide. https://discussions.apple.com/thread/6518670?start=0&tstart=0

It should be noted that the rep said they haven't said anything as most people don't have iPhones except tourists that come and don't go home. You can read into it what they meant by that.

Edited by SimonB (01/22/16 06:27 PM)
Edit Reason: Changed link

#510965 - 01/22/16 04:33 PM Re: Fraudulent SMS charges on BTL pre and post paid iPhones [Re: SimonB]
klcman Offline
Simon.......I just a horrible (and dangerous to the uninitiated techies) scam attack on that link - one of those pop-up messages that claim you are infected with a virus and must call immediately to get the cure. Caution, my friend, caution!
_ _ _ _ _ _ _________________ _ _ _ _ _ _
But then what do I know, I am but a mere caveman

#510966 - 01/22/16 06:24 PM Re: Fraudulent SMS charges on BTL pre and post paid iPhones [Re: SimonB]
SimonB Offline
None at this end but there are other links that confirm the problem.


Click for excellent scuba lessons with Elbert Greer!

Things to do

Daily News
Daily Weather

Classified Ads
San Pedro Sun
Ambergris Today
SP Town Council
Channel 7
Channel 5
Love FM
The Reporter
Caye Caulker

TV Newscasts
Radio Stations

Click for our
Search thousands of Belizean-only websites

Event Guides
Event Calendar
Specials & Events
Things to Do
iTravel Belize
Paradise Theater

San Pedro Scoop!
Tia Chocolate
My Beautiful Belize
I-Travel Belize
Belize Adventure
Belize Hub
Romantic Travel
Bound for Belize
Conch Creative
As The Coconuts Drop
More Blogs...
Search thousands of Belizean-only websites
Chaa Creek is an award-winning luxury Belize Resort, rated as one of the worlds best Eco Lodges. We are a pioneer in adventure travel to Belize since 1981!
White Sands Dive Shop - 5 Star PADI Dive Facility - Daily diving, SCUBA instruction and Snorkeling
Caribbean Inspired All Natural Condiments & Spice Blends, Over 100 are Gluten Free!
We manage a variety of homes, apartments, condos and commercial properties here on Ambergris Caye. Our minimum lease on ALL properties is six months.
Conch Shell Inn: All rooms are right on the beach in the heart of San Pedro, so within walking distance to anything and everything!!
Lilí Alphonse has snorkel equipment to fit anyone as well as Marine Park Tickets and flotation devices to assist those not as experienced.
Coastal Xpress offers a daily scheduled ferry run to most resorts, restaurants and private piers on the island of Anbergris Caye. We also offer  private and charter water taxi service.
Mini Chat

Cayo Espanto
Click for Cayo Espanto, and have your own private island
More Links
Click for exciting and adventurous tours of Belize with Katie Valk!
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 31
Who's Online
0 registered (), 37 Guests and 2 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
18,633 Registered Members
44 Forums
63,706 Topics
461,226 Posts

Most users ever online: 1,262 @ 06/10/07 02:16 PM

AmbergrisCaye.com CayeCaulker.org HELP! Visitor Center Goods & Services San Pedro Town
BelizeSearch.com Message Board Lodging Diving Fishing Things to Do History
BelizeNews.com Maps Phonebook Belize Business Directory
BelizeCards.com SanPedroDaily.com Picture of the Day

The opinions and views expressed on this board are the subjective opinions of Ambergris Caye Message Board members
and not of the Ambergris Caye Message Board its affiliates, or its employees.