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#518095 - 10/07/16 12:18 PM Belize Bank Online Issues
Diane Campbell Offline
Recently I initiated a transfer from one BB account to another to pay a bill.
Recipient did not receive the money. Deduction had not been made from my account, so I initiated another transfer.
This time I saved the confirmation notice.
Two weeks later the recipient informed me the money was still not in their account.
I informed BB San Pedro and supplied them with my confirmation notice. Two days later, I am told that the process goes like this ..... you initiate an online transfer, online banking contacts your local bank to tell them to do the transfer. BBSP apologizes for the inconvenience, but Online never informed them. Unfortunately this does not seem to be an isolated incident. The recipient said their office has had several problems with BB to BB transfers recently.
Today I received a notice that my BEL bill was unpaid/overdue. I looked at my bill and saw my notation that I had paid it online upon receipt. I went into my bill pay history and the transfer had not been made. I did it again online, printed the confirmation and checked to see that the sum had been deducted from the account.
The local branch is nice, but there is something very very wrong over in Belize City. Beware.

#518112 - 10/08/16 09:01 AM Re: Belize Bank Online Issues [Re: Diane Campbell]
Sandy46 Offline
We had so many problems with the Belize Bank including not getting us a new debit card after it was requested for 3 months. We had already closed the account and opened one somewhere else by that time. I recently went in to cash a check drawn on the Belize Bank, and it took 15 minutes at the teller and required a back and forth with a supervisor. The check was for 80.00 from a local business. There indeed is something very very wrong going on there.

#518113 - 10/08/16 09:07 AM Re: Belize Bank Online Issues [Re: Diane Campbell]
Katie Valk Offline
And much more problematic wiring internationally. Still have not resolved corresponding back issues, here or for the entire region, which will have devastating impacts. Imagine a biz that can not run in intl credit card?

Read Glenn (Glennford) Ysaguirre's notice to GOB on the state of the Central Bank. He was the Governor of CB, but released and replaced by Joy Grant shortly after.

Edited by Katie Valk (10/08/16 09:10 AM)
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