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#62884 02/12/03 03:42 PM
Joined: Sep 2000
Posts: 955
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Can't get into my Btl e-mail account anyone else having the same problem or is it just me

Gaz

#62885 02/12/03 03:46 PM
Joined: Sep 2002
Posts: 10,850
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Hey Gaz, I "sent" an email yesterday and normally get immediate responce..... not this time, so " maybe mon"

#62886 02/12/03 03:53 PM
Joined: Jan 2002
Posts: 20
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I called BTL at 11 a.m. and they said they were working on the problem and it would be up in 40 minutes. I have not been able to access my email for over 6 hours! Considering they received 350.00 US dollars from me last month for their lousy, overpriced, unreliable service, I am extremely p.o'd.! Who has the information on satellite service? I'm interested in doing a "group purchase" to save money.

#62887 02/12/03 04:00 PM
Joined: Oct 1999
Posts: 84,397
Offline
i'm getting bouncebacks from emails to btl.net

like so:
**********************************************
** THIS IS A WARNING MESSAGE ONLY **
** YOU DO NOT NEED TO RESEND YOUR MESSAGE **
**********************************************

The original message was received at Wed, 12 Feb 2003 07:41:41 -0800 (PST)
from d129-54.uoregon.edu [128.223.129.54]

----- Transcript of session follows -----
<[email protected]>... Deferred: Connection timed out with ns.btl.net.
Warning: message still undelivered after 4 hours
Will keep trying until message is 5 days old

i've gotten a couple dozen of them this AM from the accounts of folks i emailed...

#62888 02/12/03 04:26 PM
Joined: Nov 2002
Posts: 2,537
Offline
Just called BTL, and the problem should be solved by 3:00pm....

I'm getting so tired of this, the other day, their mailserver went down at 9:30pm, the internet guy I got on the phone didn't want to believe me, and wanted me to change all sorts of stuff (he had no idea what he was talking about), when he heared that I work with Mailwasher, he blamed the problem on that, later on Norton 2002, because I had to install 2003, I think he was drunk. Finally at 1:30am and about 10 phonecalls later, another technician confirmed that the mailserver was down. In the end it took till 10:00 am to get it on again.

The moral is.... I don't need to tell.


Live and let live
#62889 02/12/03 04:31 PM
Joined: Nov 2002
Posts: 2,537
Offline
When you moniter carefully, the mailserver is down at least every two days, but never for such a long time. Yesterday their internet server was down for at least two hours.

Guess they should stop selling btl mail adresses to spammers; they can't handle the consequenses.


Live and let live
#62890 02/12/03 04:36 PM
Joined: Nov 2002
Posts: 287
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Satellite internet in San Pedro: Ken, 226-2310, 600-4755

#62891 02/12/03 04:43 PM
Joined: Jan 2002
Posts: 20
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I finally accessed my mail. Only 11 messages despite the fact that it had not been checked in 13 hours. One was a repeat of a message I had already received. I should have had at least 40 emails (including my spam, courtesty of BTL) I am sure that they have lost email. Anyone have a similar experience??

#62892 02/12/03 05:07 PM
Joined: Nov 2002
Posts: 2,537
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I hardly use the BTL account; I have another one; but I'm sending it through BTL, only receiving goes with the mailserver you signed up with.

That's the best way to avoid this problem (because they are loosing A LOT of e-mails, or they get timed out), and then I know what comes in on btl is probably spam (on average 10 - 15 a day with me).


Live and let live
#62893 02/12/03 05:19 PM
Joined: Sep 2000
Posts: 955
OP Offline
Well just got my mail and I KNOW FOR A FACT they have lost at least 100+ mails that have been sent

I got 12 I get that many per hour

As someone once told me thats the price for living in paradise.

Yeah Right

Gaz

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