Sat., Oct 16 we arrived at Belize City International airport at approx. 2:30. From the message board, for a flight to Ambergris Caye, we were told to go to the airline with the shortest line of people. This was Maya Island Air. After we had paid our round-trip fare we were told that our flight would leave at 4:00. That's a long wait, but we were told that there wouldn't be a chance to leave earlier.
4:00 came and went and no plane. 4:30 came and went and no plane. I then asked the supervisor, a Diaz Ruperto, when our plane would be arriving. He said that it was getting gas in Belize City and would be there at 4:40. He then disapperared. The man at the counter said it would be 4:50.
Another couple was waiting, also. When it got to be 5:00 and no plane, we were becoming very concerned. Also, the waiting room was empty and the workers were sweeping the floors.
Finally at 5:40 we had our plane trip. The pilot from Ambergris Caye, flew the plane there to leave it overnight.
A warning to all. If you arrive at the international airport in the later afternoon, check to see how many others are flying Maya Island Air. If it isn't a full plane, you will be looked in the eye by the supervisor and lied to about when your flight will be leaving. Then when the pilot is scheduled to return the plane and only then, will you get to fly. We had to wait over 3 hours!
Before we could return on Sat., Oct. 23, we had to go to the Ambergris Caye airport, and change our departure time for one hour earlier (8:00 AM) because we were worried that a plane wouldn't be there to take us to the mainland. We were told, by the man behind the counter, that it has happened before and people have missed their international flight back home.
What a way to start a vacation!
I leave it up to you message board readers, but we would NOT recommend Maya Island Air to anyone and neither would the other couple that had over a three hour wait and not know if we would even have a flight over to Ambergris Caye.