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Joined: Nov 2002
Posts: 246
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OP Offline
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We have and still have terrible internet connection - unable to send emails and receiving emails intermittently. Can't connect to Safari, but can to FAcebook.


What is going on?!

Joined: Mar 2001
Posts: 11,062
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you connected here...... and how do you connect to FB without your browser?


_ _ _ _ _ _ _________________ _ _ _ _ _ _
But then what do I know, I am but a mere caveman
Joined: Jan 2003
Posts: 7,479
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Try changing your DNS setting to 8.8.8.8 (Google DNS) or get a VPN. Some idiot in tech has buggered up the whole system (not that they would ever admit it).

Joined: Dec 2006
Posts: 13,675
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I'm about to try, this is raising the bar for most laypersons SimonB.
easy for you to understand but new tricks for an old dog.If you never hear from me again I'm lost in Cyberspace.
https://developers.google.com/speed/public-dns/docs/using


White Sands Dive Shop
https://whitesandsdiveshop.com/
Joined: Oct 2003
Posts: 2,461
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I can access this site and a few others, but not most others.


Belize based travel specialist
www.belize-trips.com
[email protected]
Joined: Jan 2003
Posts: 7,479
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Go into Control Panel, Network (each operating system has it's own name for that), right click on the network adapter description, go to TCP/IP and instead of using automatic DNS change the DNS to 8.8.8.8

Joined: Dec 2006
Posts: 13,675
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did the 8.8.8.8 thing and no difference.
Amazing how ambergriscaye.com is the only place i can go everything else , like my email can't be loaded. this hurts my business real bad. no email just shuts me down.


White Sands Dive Shop
https://whitesandsdiveshop.com/
Joined: Apr 2008
Posts: 188
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t42 Offline
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Simon it is working for me a quick questiion when BTL gets it sorted will this setting have to go back to the automatic that we just changed? Thanks

Joined: Jan 2003
Posts: 7,479
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No, you can keep it on that DNS. I've just changed all of our work systems to those settings and all ours are now working fine. Before I changed several sites wouldn't load.

If you want more info on the Google DNS (8.8.8.8) just Google "Google DNS".

Joined: Jan 2003
Posts: 7,479
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Elbert, did you change all the network adapters on you computer to 8.8.8.8? It should work fine unless you have multiple adapter and changed the wrong one. If you have Windows 7 there will be network icon in the lower right. Right click on that and then select Open Network and Sharing Center and then click on Change Adapter Settings.

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