This is my first contribution to this site...have to say that I have been enjoying it for months..... My reason for writing is that I am totally po'd with BTL's service for internet. We live here in Ambergris Caye and 90% of the time we cannot get a connection above 26 Kbsp... thus making it impossible to download information from a lot of sites on the web. It is especially annoying to us when our children try to send photos by email from Canada and it it takes 20 minutes to download a dozen small photos!!!!! Am I alone in this .... could I be at fault in some way? I am so upset with them.... and they are so expensive.....which is one thing I could accept if I could get decent service. Anybody out there have some comments or suggestions?