Jesse...mine has been working perfectly tooo....but that is because I don't use Hotmail email. Fact is, ol' Pedro is right...Hotmail and MSN users are, at the present time, screwed. I've called BTL about 18 times in the past 6 days about the problem, no joy. It's every single DSL subscriber who uses Hotmail that is affected. I get to speak to a really "high up" person tomorrow! Let's see if he can fix it.