I'm opening a bank account in San Pedro the next time I'm down. I know I need two referrals from my current bank but I'm not sure about the format.
When I do a search, there are some vague 'these people are really nice' type references but what exactly does this mean? My bank here wants to give me a standard 'upstanding financial customer' letter and they are looking at me like I'm an imbecile when I'm saying that the bank wants to know that I'm nice.
Can someone who has procured such a letter, which was accepted, please give me a basic format? Like Dear Sir, ______ and _____ are ____ ?

Newfoundlanders are the only people in heaven who want to go home.