Any and all comments are really appreciated, even the somewhat acerbic comments. I actually did research Reef before I took my cart over there, signed a three month lease and paid my deposit. The negative comments I had read on the web, prior to renting there, were related to the timeshare component of the business and not longer term rental. Lisa Cartwright, I believe was the managers name, was actually very efficient at resolving some small issues we had while we were there. I don't know if she is now part of the problem.
I guess we should consider ourselves lucky since out of all the places we have lived and traveled longterm worldwide, this is the only place this has occurred.
Again thank you for all the feedback.