I could not find my passport the last trip to the island, leaving the next day. Went to the State Dept. office in the Federal Bldg. in Houston. Filled out all their forms, attached photos, had to return at 3:00 pm to pick it up..... NO FREAKING WAY! They did not read one of the forms that stated the PPwas lost. Charged me another $50.00 to pull it up on their computer, I even had th PP number. Total cost? $225.00. I am so proud of our Federal Employees, the one I was stuck with had a terrible attitude AND BAD BREATH!