Discord in cruise industry threatens chaos
#17390
11/18/03 11:27 AM
11/18/03 11:27 AM
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Joined: Oct 1999
Posts: 84,209 oregon, spr
Marty
OP

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There were murmurs of discord last week, but predictions are that come Wednesday the situation at the Tourism Village will be chaos, as Belize's largest cruise tour operator squabbles with its two largest suppliers of transportation. The players tried to sort it out in front of the press this afternoon, to
little avail.
Patrick Jones, Reporting They sat side by side at this afternoon's press conference, but there is no love lost between these warring factions of the cruise ship industry: the Novelo's Bus Company, Tour Tran, and Cruise Solutions.
Tom Greenwood, Pres., Belize Cruise Ship Industry Assn. "This is no longer a matter behind closed doors."
President of the Belize Cruise Ship Industry Association, Tom Greenwood, set the stage for the discussion by outlining a slew of problems, including insufficient guides accompanying tourists that threaten to disrupt the main cruise season which is just getting ready to start.
Tom Greenwood "On Wednesday coming up here we have four large cruise ships in harbour. All four are represented by Cruise Solutions, approximately about nine thousand people. And I would like to think that somewhere around the region of at least five or six thousand will come ashore to do something or the other."
But the problem, Greenwood fears, is that there will not be enough busses to take these visitors to their destinations. Tour Tran, which currently provides buses to tour operators, only has thirty-five air-conditioned busses at its disposal. How the shortfall will be met is not yet known, but the other company that can provide the busses says its hands are tied, thanks to the machinations of the biggest tour operator, Cruise Solutions and its boss, David Gegg.
David Novelo, C.E.O., Novelo's Bus Company "Due to the fact that legal proceedings are still pending with Cruise Solutions, Novelo's cannot legally provide Cruise Solutions with buses, even though we have in excess of a hundred air conditioned busses. There is where the problem lies for the whole cruise ship industry and ultimately Belize. Cruise Solutions requires at least eighty busses to service for ships at a time as will be the case again this week, as it was the case last week that Cruise Solutions was unable to cater for that amount of busses."
Gegg was absent from this afternoon's emergency press conference, but his chief of operations Kelvin Ramnarace, told the room full of industry officials and
media that Cruise Solutions is willing to work with Novelo's to bridge the gap.
Kelvin Ramnarace, Operations Manager Tour Tran "This is what I have been instructed to pass on to you. This is after receipt of Mr. Greenwood's invitation to this press conference. He says: Dear Mr Greenwood, I do not feel that a press conference is the appropriate forum for resolving the issue, which your letter of November seventeenth, 2003, seeks to address. Meetings between the parties seem more appropriate and I have initiated these. For the record, my company has offered to prepay the Novelo's for the use of additional busses. And this could amount to thirty-five thousand to fifty thousand dollars per week in incremental cash flows for Novelo's."
But even with the monetary offer, Novelo's is not budging. Chief Executive Officer of the company, David Novelo, says money is not the problem.
David Novelo "The reality is that our conversation with Cruise Solutions' David Gegg has been futile. We have met, it's been a grip lock in terms of himself still not honouring exclusivity, and we would welcome the intervention of the government authorities and the powers that may be because its not just a matter of collecting a prepayment. In terms, it's a matter of the exclusivity basis and the way the financial aspect where these acquisitions of these equipment came was based upon the consideration of that exclusivity basis. So what is at question here is relatively to say is our company is left with different options."
Adam McKewan, General Manager, Tour Trans "Tour trans employees and investors appreciate that Mr.
David Gegg of Cruise Solutions confirmed this week that the exclusive contract for motor coach transportation between Cruise Solutions and our company Tour Tran will not be broken for the remaining six years. Tour Tran is one hundred percent dependent on the contract with Cruise Solution. This was in fact the reason and the only reason that we made an investment in Belize."
McKewan says Cruise Solutions awarded them the contract to transport cruise passengers knowing fully that they only had thirty-five busses at their disposal
and that any shortfall is not theirs to fill. Novelo says that as late as Friday afternoon he had meetings with my Gegg to try to resolve the dispute but to no avail and the result was this afternoon's appearance alongside McKewan to put the issue n the court of public opinion. Ramnarace, without going into specifics, says he is confident that things will be worked out and that no tourist will be stranded on Wednesday.
Patrick Jones "The people leave here today believing, and certainly I am leaving, believing that your company is two-timing everybody in this. You talk out of one side of your mouth to Mr. Novelo and out of the next side to the other company."
Kelvin Ramnarace Well you would probably not have been listening, there are two sides to every story and we have our side. We have our reason why we terminated that contract as well. Both of us are claiming breach of contract and for our own reason and business must go on. And it had proceeded with Tour Tran."
Patrick Jones "But if thousands of people are left stranded on Wednesday it's not just your company that will look bad, it's all Belize."
Kelvin Ramnarace "Well we are making every plan to make sure that does not happen."
Patrick Jones for News 5.
If the situation sounds confusing, don't worry, it is. In related news, B.C.I.A. President Tom Greenwood told the press that the tourism village has in fact been sold, and is now owned by a consortium made up of Royal Caribbean Cruise Lines and duty free jewellery giant, Diamonds International.
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Re: Discord in cruise industry threatens chaos
#17392
11/19/03 10:34 AM
11/19/03 10:34 AM
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Joined: Jun 2002
Posts: 278 Willard, Mo.,USA
Mel S
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Originally posted by patrick-e: In my opinion, too many cruise ships will have an adverse affect on the quality of tourism in Belize. Just like that hords of tourist that swarm over Cozumel during the last couple of years. Just my honest opinion. I agree with you patrick-e. We knew the tourism would be increased in the future, but man, they really took a big bite at one time. Will there there be any buses left for the Belizeans to use cheap transportation ? Of course this is just my own feelings on it.
Mel Sinderman
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Re: Discord in cruise industry threatens chaos
#17394
11/21/03 03:29 PM
11/21/03 03:29 PM
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Joined: Jun 2002
Posts: 278 Willard, Mo.,USA
Mel S
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Originally posted by sarahsmile: Yeah, how does this bus thing affect the non-tourist travelers' commute? Hello Sarah, My concerns with the buses that the Companies will take all their buses and use them to take care of the cruiser dudes when the ships are in. If they see dollar signs, they will pull regular routes in a snap for extra dinero. Hopefully there will be enough buses for all. I would like to say hello to you, as we have several things in common. I know you are a nurse, I am a respiratory Therapist. we had the oppurtunities of working in Central america for six years. we just loved it. We may go back again in the future. Best-Wishes, Mel S....
Mel Sinderman
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Re: Discord in cruise industry threatens chaos
#17398
11/26/03 09:54 AM
11/26/03 09:54 AM
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Joined: Sep 2000
Posts: 953 Asia
Gaz Cooper
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Forget Shark Ray Alley on many occasions I have sent my people there only to see people NO SHARKS the reason for this is
1.) There are only about 20-25 sharks when that is spread about 20 boats it is no longer the experience that made it as famous as it is.
2.) When you have that many boats all feeding the sharks, they become full very quickly and are no longer interested in hanging around when they have eaten there fill.
With a documented 56,000 visitors to Hol chan and SRA this year and with the HUGE increase in Cruise ship traffic scheduled for next year (1 Million cruise ship visitors expected for 2004) how will that 56,000 visitors increase ? even with a 5% taking the excursion that means that number will jump form 56,000 to 106,000 people.
That is a HUGE impact on such a small area and I fear the worst for SRA and Hol Chan in the coming years.
I have suggested to Hol Chan to make Mexico Rocks area a New Marine Reserve so that the people and visitors of San Pedro can have a place that can be just as good as Hol chan and at the same time eleviate some of the pressure off Hol Chan by focusing on the development of this area.
Mexico Rocks could be another Hol Chan very easily if it were protected, I used to have some HUGE grouper that were very tame just like the ones at Hol Chan and my students loved the experience as they would come right up to you, unfortunaltey because the area is not protected they came and fished them out one by line the others by speargun which was no sport as these would come right up to you.
There are still groupers in the area and tons of smaller fish we even had a tame Eagle ray once however I do not attempt to bring them in anymore and they remain wary of man which is a good thing until the area is protected.
IMHO Hol Chan is doomed if it is the only area promoted as a marine reserve for cruise ship traffic, those types of numbers will ineviatbly be detrimental to the area.
Gaz Cooper
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