At least for the past 3 weeks it has been impossible to call Portofino Resort from Europe and often from the US. When you call the number you typically get a message saying that the number is not in service, although other messages are also possible.
BTL, the telephone company advises callers to use the local operator to get through, although that also keeps failing from Europe. This has been a regularly recurring problem over here, and we ask people that want to get in contact with us to do so by email, as telephone is unreliable and it seems that there will be no solution for this problem.
Jan van Noord www.portofinobelize.com