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#271510 03/11/08 09:40 PM
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pedro2
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I had no service at all on Sunday after 7am, for over 24 hours. Today I have email fairly reliably but web browsing is very poor. Many pages won't load at all, others load after several attempts and very slowly.

If it weren't for what I heard a few days ago I'd just criticise Coral Cable. But I have been told separately that BTL are deliberately downgrading the service they give corporate customers/competitors, affecting both Smart internet (used on the mainland) and Coral Cable. I understand it's not that they're diverting resources to their own use, which would at least make some sense, but that it is a purely destructive exercise to prevent the competition being able to provide a decent service. What we expect of BTL, in fact.

Anyone else using Coral Cable experiencing poor browsing even though email works?

It took me seven attempts to make this post.

#271516 03/11/08 10:18 PM
Joined: Nov 2005
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The Coral Cable service has been much worse than normal. Takes forever to load a page or website. Not sure what the problem is, thought it was just the rain and wet, exposed connections. Who knows.

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I see my friends logging in and out of MSN messenger throughout the day, they have Coral Cable and the connection keeps dropping constantly. Was over at one friend's place tonight to do some work on the computer and the service was god awful.

SimonB #271522 03/11/08 10:39 PM
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pedro2
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Is BTL's service working OK?

#271523 03/11/08 10:40 PM
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Suprisingly perfect.

SimonB #271548 03/12/08 08:57 AM
Joined: Apr 2006
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For once Coral Cable has been working up north fairly well(we are their most Northern customer). We have the problems you mention a lot. It seems like Friday mornings the speed really goes down. Brian is here at least twice a month to fix a problem. However, I am proud of them. When the electrical pole burned on Saturday and we were without power for 23 hours I figured we would not get cable/internet until Tuesday with Monday being a holiday. We had cable soon after power and then internet Monday morning.

kwalkpt #271554 03/12/08 09:21 AM
Joined: Mar 2006
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I'm on the very south end of their line and my internet was out for most of the weekend just like Pedro2. For days before that it was coming on and off every few minutes. Very Frustrating! Seems to be ok now though.

JZB #271591 03/12/08 10:04 AM
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Coral Cable broadcasts BTL's internet service.


Check out my site: www.ambergriscayerealestate.net
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Doesn't matter, they still route through their own equipment to BTL and if their equipment isn't functioning then service is interupted. Just like all of the secondary providers around the world.

SimonB #271808 03/12/08 02:23 PM
Joined: Feb 2007
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It's my understanding that MirrorNet will soon be bringing internet to Ambergris Caye which does not receive their signal via BTL. Just waiting on completion of a tower that some service provider on the island is supposedly building.

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