Sometimes the lines get crossed or they change the #. When I have a problem I call Belize City for their # in Belmopan. I sometimes tell them that the phone is not working.
They then sometimes give me their # that they have ,because they have a private # not given out because they need to get threw.
Remember to say good morning and be polite and friendly. If they dont help you call Benque office.If you get a # dont abuse it please
If that doesn't work e-mail me, I will try to help.Please try the other offices first.
I used to call off ours say 7pm or 7am to see if phones are working
Also I would call 5 minutes till and let ring and ring.
Then if it disconnects redial fast so you are the first in morning