Probably best to just contact Banana Beach yourself at [email protected]
to reconfirm your reservation, especially if you booked thru and paid thru an agent. I know a few of the hotels in Belize have had trouble collecting from some agents and have had to resort to charging guests, because their agents never paid, some of which are very far behind in payments to the hotels.
The mgmt at BB are good, honest people and best to direct your query to them and they can respond to any concerns you may have.
Maya Travel Services