PHK, did you read the link that Moose gave you? Here is what is says:
To all those inquiring about reservations,
Thank you for your interest in White Sands Cove Resort. We regret to inform you that the resort will be closing for an undetermined amount of time, and we will no longer be taking any reservations. We have enjoyed meeting people from all over the world, some of whom have become like family. Thank you for you continued support and great reviews on TripAdvisor.com which made us the number one resort on Ambergris Caye for the last two years and won us the title of Best Hotel For Romance, Central/South America by TripAdvisor® in its 2009 Travelers’ Choice® awards.
If you would like to reach Marilyn, Michelle or Mark Juneau, you can still do so by emailing us at firstname.lastname@example.org.
We wish everyone good health and happiness,
The Juneau Family…including the dogs!
PHK, Have you tried to email as set out above?