peter - you do make a very good point. perhaps anyone not familiar with SP should book thru the hotel (as i have many times), or take the responsibility.
and, change it to ALMOST no chance, cuz in 2/07 i did get a full refund from a tour co from a mix up.
i agree too w travelinman, if you choose to book direct, use a reputable outfit. thanks for the clarification, gentlemen.