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#337941 - 05/19/09 11:56 AM Can someone please translate this for me?  
Joined: Nov 2004
Posts: 1,748
shuffles Offline
shuffles  Offline
Does this mean that we will have to do something if we use mail servers other than

Customer Notice

Email Server Upgrade

Telemedia advises email customers that the company is presently in the process of upgrading its email servers. This will provide many benefits, which include a reduction in spam mails received and improvement in the overall quality of service provided to email customers.

Works have begun and will be ongoing through to Sunday 24th, May, 2009. It is anticipated that the majority of customers will not encounter any problems. However, there may be a few instances where technical difficulties do occur:

* Some users may find that their connection to one or more of the servers fails. In that event, the customer should wait 15 minutes, restart their software, and see if the issue goes away.

* Users with unusual or non-standard configurations could find themselves with limited access or no access to email. The most common cause of this would be if the user accesses BTL's SMTP, POP3, or IMAP4 servers by IP address. These customers are advised to replace the IP address they are presently using with the fully qualified domain name (FQDN). The following are the FQDN for all mail server configuration SMTP FQDN is, POP3 FQDN is and IMAP4 is

If a customer is unable to resolve these issues on their own they are encouraged to contact Internet Support at 0-800-CALL-BTL for assistance.

Telemedia apologizes for any inconvenience caused but this upgrade is necessary in order to better serve you.

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#337942 - 05/19/09 11:58 AM Re: Can someone please translate this for me? [Re: shuffles]  
Joined: Jan 2003
Posts: 7,465
SimonB Offline
SimonB  Offline
No, only if you use BTL as your incoming (POP) or outgoing (SMTP) mail server.

#337973 - 05/19/09 02:42 PM Re: Can someone please translate this for me? [Re: SimonB]  
Joined: Nov 2004
Posts: 1,748
shuffles Offline
shuffles  Offline
Thanks Simon.

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#338371 - 05/21/09 03:36 PM Re: Can someone please translate this for me? [Re: shuffles]  
Joined: Oct 2001
Posts: 5,917
Diane Campbell Offline
Diane Campbell  Offline
exact translation -----

Find a 14 year old computer geek and have them come over right now.

#338373 - 05/21/09 03:41 PM Re: Can someone please translate this for me? [Re: Diane Campbell]  
Joined: Jan 2003
Posts: 7,465
SimonB Offline
SimonB  Offline
I've just spent the last 7 hours trying to fix the mess that some young computer geek made of someone's almost brand new computer. Kids these days!

#338499 - 05/22/09 10:38 AM Re: Can someone please translate this for me? [Re: SimonB]  
Joined: Mar 2003
Posts: 2,160
Phil Offline
Phil  Offline
Old Geek!!

#338500 - 05/22/09 10:42 AM Re: Can someone please translate this for me? [Re: Phil]  
Joined: Dec 2006
Posts: 12,133
elbert Offline
elbert  Offline
Have to have small thumbs and be under 21 to survive the new tech shifts.

The Dive Shops Daily Blog
#338502 - 05/22/09 11:17 AM Re: Can someone please translate this for me? [Re: elbert]  
Joined: Nov 2004
Posts: 1,748
shuffles Offline
shuffles  Offline
LOL Diane, I remember many years ago buying rolls and rolls of quarters trying to figure out Pac Man. Took ten minutes of watching a ten year old kid in a bowling alley play it to figure it out!

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