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#345534 - 07/19/09 11:39 AM Digicell service  
Joined: Aug 2008
Posts: 3,046
Peter Jones Offline
Peter Jones  Offline
Has anyone else found that over the past few weeks especially the Digicell phone service has become abysmal? Dropped calls, calls which never connect, calls which appear to the caller to be unanswered but which never actually ring? It's almost constant now, by far the worst I've ever experienced my whole time here. I'm told they "have some problems", but are these signs the result? Several people I know have changed to Smart which apparently now works much better. My own experience with Smart when they first came out was that they were markedly worse than Digicell, and I haven't tried them since.

#345536 - 07/19/09 11:55 AM Re: Digicell service [Re: Peter Jones]  
Joined: Jan 2003
Posts: 7,466
SimonB Offline
SimonB  Offline
Complete crap service lately, took 21 tries to get a call through on Friday morning.

#345537 - 07/19/09 11:56 AM Re: Digicell service [Re: Peter Jones]  
Joined: Jun 2006
Posts: 664
lil'red Offline
lil'red  Offline
Error messages, the line sounds busy but the BTL message says the caller has the phone off, crackle on the line.......yup 2-3 weeks now.

#345540 - 07/19/09 01:37 PM Re: Digicell service [Re: lil'red]  
Joined: Jan 2007
Posts: 395
beachbumin Offline
beachbumin  Offline
Maybe all the power spikes, brown outs, and power outages have done in their equipment. The other thing that seems to happen is that when someone you are calling does not answer, rather than switching to leaving a message, it simply says the number is not listed. Curious.

#345547 - 07/19/09 03:09 PM Re: Digicell service [Re: beachbumin]  
Joined: Jul 2000
Posts: 1,925
papashine Offline
papashine  Offline
I've had a Smart phone for over a year and have not had any problems with the service.

Reality..What a concept!
#345548 - 07/19/09 03:24 PM Re: Digicell service [Re: papashine]  
Joined: Jan 2003
Posts: 7,466
SimonB Offline
SimonB  Offline
They were unloading a pile of Nortel equipment at BTL yesterday maybe improvements are on the way (or not).

#345561 - 07/19/09 06:18 PM Re: Digicell service [Re: SimonB]  
Joined: Aug 2008
Posts: 3,046
Peter Jones Offline
Peter Jones  Offline
I bought four Smart phones for staff when they first came out and loaded them with credits. A few weeks later every one of them simply died and Smart refused to replace them or give me the credit back. That was a very costly experiment, which is why I've never used them since,

Is it possible to get a Smart phone that uses a SIM card, or are they all integrated?

#345774 - 07/21/09 10:42 PM Re: Digicell service [Re: Peter Jones]  
Joined: May 2006
Posts: 3,292
tacogirl Offline
tacogirl  Offline
not had much trouble with digicell lately though I do not use my phone a lot.

correction on that not much trouble making calls but when I get one phone cuts in and out

Last edited by tacogirl; 07/22/09 12:19 PM.

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#345779 - 07/21/09 11:22 PM Re: Digicell service [Re: tacogirl]  
Joined: Aug 2008
Posts: 3,046
Peter Jones Offline
Peter Jones  Offline
Took me 9 or 10 tries to get connected to another Digicell phone this evening. Strong signal shown on my phone and apparently on the one at the other end, but the network wouldn't connect.

On Smart, I'm sure I heard some time ago that there were some phones that did use a SIM card. Does anyone here have a Smart phone with a SIM card?

#345781 - 07/22/09 01:14 AM Re: Digicell service [Re: Peter Jones]  
Joined: Nov 2002
Posts: 2,443
Short Offline
Short  Offline
Smart works! why bother with BTL anymore... They even (for areas where there are no landlines) offer fixed base cells and 128 kbps modems for internet, much better than the 2 kbps over BTL fixed cells or the 10kbps over their microwave telephone lines. In the end a working line is better than a line that goes dead for over a week at the time, and that is what it has been for about forever with them! Smart's cellphone rates are lower and they have a better coverage, what do you want more?

PS, Peter, just checked, no sim card, but who cares, it works! My Smart phones don't just die (unless I drop one of them in the sea), I had them for more than a year.

Last edited by Short; 07/22/09 01:32 AM. Reason: Added ps

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