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#347762 08/10/09 11:22 AM
Joined: Nov 2004
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After calling BTL today about the absolute crap service we have had on digicell phones the last few weeks, they informed us that they "had no idea there was a problem". I am suggesting that everyone with a digicell phone call the San Pedro office and let them know that they DO have a problem.

226-2111


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Joined: Jan 2008
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They know the service stinks, that is why employees have smart phones.When we have problems they come quickly,hate to ruin our good relationship.We have digi cell also, think it is time to change cell service.

Joined: Feb 2007
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But Tim, that means you'll have to get rid of your cool phone!

[Linked Image]

Joined: Nov 2004
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Not sure if that's trading a rotten banana for a rotten orange. Seems that the same towers are used for both services....so how can one of them be so bad???

Another downside to Smart is that you would have to change your phone number, and some of us use our numbers on our advertising material......and that's a pain....


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Jason ,already changed,have not received a call yet(sarcasm). The thing is only good for a watch.They wont give me back my analog phone either, once you retire the # its over.Now I have a paper weight,clock, and now I need a phone L.O.L. These are the joys of the Caribbean (like stripes on a uniform).

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I understand shuffles,but;if you don't get the call......

Joined: Aug 2008
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I had exactly the same story from them a month ago, so they're certainly playing games.

Joined: Jun 2006
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I call them weekly, and they always say they have never had a complaint.....go figure. I directed them to this website and the threads on the poor BTL service but their internet was down.

Joined: Jul 2006
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last night I got 18 text messages at once dating back as far as 2 weeks.
I called about a week ago and some female informed me that they are having no problems. I told her 'I can't even text myself' and she promptly informed me that that was impossible and that is why text isnt working.
I just hung up.

Joined: Mar 2006
Posts: 655
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smart all the way! I recently made the switch, and although calls dont always go out, its usually BTL numbers i'm trying to call. Smart holds onto your number forever, you never lose it. Moreover, if someone steals your phone and you've reported it stolen, it will be locked. when that person goes to smart to unlock it, they confiscate the phone and let you know so you can get it back.

there's a reason they call it "SMART!"

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