Previous Thread
Next Thread
Print Thread
New call center to provide more jobs #367318
02/12/10 09:32 AM
02/12/10 09:32 AM
Joined: Oct 1999
Posts: 64,788
oregon, spr
Marty Online happy OP

Marty  Online Happy OP

New call center to provide more jobs during hard times

Kathy Esquivel

Kathy Esquivel

The unemployment figure stood at twelve point five percent for the third quarter of 2009, that’s according to the Statistical Institute of Belize. The opening of a new business venture may not dent the statistics, but in these hard times, it will provide sixty jobs for residents of Belize City. It won’t come on-stream until April, but with Clear Call Belize Limited, it is expected that many will be lining up for jobs. The directors of the company are Crios Munnings, Ruth and Kathy Esquivel. And according to Kathy, it’s a joint venture partnership with Market Links, a U.S. based company that has established call centers throughout the Caribbean.

Kathy Esquivel, Director, Clear Call Belize Limited

“We’ve been working with Market Links in the U.S. that has a wide experience. They have call centers in Florida, Jamaica, and Dominican Republic. We finally got it to a point where we hope to open early April in Belize City.”

Jose Sanchez

“How many jobs?”

Kathy Esquivel

“We’re looking at thirty seats with two shifts. So we’re talking about sixty jobs.”

Jose Sanchez

“Do you see this as a market that can grow within the country?”

Kathy Esquivel

“Definitely; there is a market for it. It’s providing employment opportunities for people essentially high school graduates who might or might not have experience. And so even if they don’t stay within it, it gives them a good first employment opportunity from which they can go on. But many people stay with it.”

Jose Sanchez

“The type of services that they will speak to, what are they?”

Kathy Esquivel

“The clients we’re looking at currently are U.S. universities. So the calls would be to prospective students in the U.S. that universities want to attract and following up on that giving detailed advising people who are interested in courses available and how they can enroll. So our primary clients would be U.S. universities.”

Jose Sanchez

“It’s a high school level job, what kind of salary?”

Kathy Esquivel

“Well, the salary will be the usual salary for those entry type levels but it will not be below normal. We hope to pitch it a little above normal. And there’s opportunity to progress and to move up the scale.”

Esquivel says that the company is looking for people who have voices pleasant to the ear and have a good command of the English language.

News Five

Re: New call center to provide more jobs [Re: Marty] #367616
02/13/10 08:55 PM
02/13/10 08:55 PM
Joined: Aug 2007
Posts: 206
Canam Offline
Canam  Offline
Open up VOIP and there would be a lot more jobs to follow suit.

Re: New call center to provide more jobs [Re: Canam] #367669
02/14/10 12:17 PM
02/14/10 12:17 PM
Joined: Sep 2008
Posts: 102
Verbatim Offline
Verbatim  Offline
Was just thinking the same thing. I could actually hire one or two employees myself in Belize if they could make this long distance phone issue a thing of the past.

Re: New call center to provide more jobs [Re: Canam] #377773
05/20/10 02:14 PM
05/20/10 02:14 PM
Joined: May 2010
Posts: 60
Farwell, Texas US
TiredOfTheUS Offline
TiredOfTheUS  Offline
Originally Posted by Canam
Open up VOIP and there would be a lot more jobs to follow suit.

Canam, what is this "VOIP" you speak of.


"Be all that you can be"
Re: New call center to provide more jobs [Re: TiredOfTheUS] #377808
05/20/10 07:17 PM
05/20/10 07:17 PM
Joined: Aug 2008
Posts: 3,046
Peter Jones Offline
Peter Jones  Offline
Voice Over Internet Protocol, or internet phones. Skype and Vonage are two of the best known. The monopoly provider of internet services here also provides most of the telephone services, and decided they didn't want the competition for their very highly-priced telephone services. So, having the means readily at their disposal, they blocked any VoIP traffic. Illegal, but what the heck!

VoIP is widely used the world over as a cheap means of international communication. Even "regular" phone companies use it as part of their network. But Belize doesn't want to be part of the internet revolution - or at any rate certain people don't want Belize to be able to.

Re: New call center to provide more jobs [Re: Peter Jones] #385762
08/16/10 04:39 PM
08/16/10 04:39 PM
Joined: Aug 2010
Posts: 5
daejeon Offline
daejeon  Offline
I am surprised there are call centers here. They are , of course widespread in the Philippines and India. I guess there is that legacy of the British here too, so it makes sense. Guess this one shut down though - what happened?

Travel, Medical, Dental Insurance for those on the go.

Re: New call center to provide more jobs [Re: daejeon] #385788
08/17/10 06:55 AM
08/17/10 06:55 AM
Joined: Aug 2010
Posts: 5
daejeon Offline
daejeon  Offline
Here is a company that may be interested in coming to Belize:

APAC Customer Services, Inc. is a leading provider of quality customer interaction solutions for market leaders in retail and business services, communications, healthcare, insurance and financial services, media & entertainment, and travel industries. Our approach is to collaborate with our clients in order to deliver custom solutions and improve bottom line performance.

APAC Offshore:

APAC operates three customer contact centers in greater Manila, and a fourth in the Province of Leyte.

VoIP - Voice Over Internet Protocol APAC’s VoIP solution enables the management of millions of interactions of varying media each year. Our approach allows for efficient distribution of voice calls, emails, and web interactions, blending these contacts at the agent desktop for a unified customer experience regardless of the channel.

But if VOIP technology is being blocked, they may not be interested.

VoIP call loading and balanced routing add extra efficiencies in operations enabling intelligent call routing across our global network, consolidating reports, and enhancing customer service. This functionality allows APAC to meet peak processing or unexpected increase in call volume, as well as extended our disaster recovery and business continuity capabilities.

Last edited by daejeon; 08/17/10 07:00 AM.

Travel, Medical, Dental Insurance for those on the go.

Re: New call center to provide more jobs [Re: daejeon] #385878
08/18/10 01:48 PM
08/18/10 01:48 PM
Joined: Oct 2003
Posts: 492
TExarkana, USA
catdance62 Offline
catdance62  Offline
Call centers in Belize are a great idea. I recently had to call for service on my cell phone and the call center was in Jamaica. I could understand the people, no problem. Since Belize is an English-speaking country, having call centers there would be ideal.

Portofino Resort- Now with a new BEACH BAR!!
Click for excellent scuba lessons with Elbert Greer!
Chaa Creek is an award-winning luxury Belize Resort, rated as one of the worlds best Eco Lodges. We are a pioneer in adventure travel to Belize since 1981!
First Class Accommodations for the Budget Traveler

Things to do

Daily News
Daily Weather

Classified Ads
San Pedro Sun
Ambergris Today
SP Town Council
Channel 7
Channel 5
Love FM
The Reporter
TV Newscasts
Radio Stations

Click for our
Search thousands of Belizean-only websites

Event Guides
Event Calendar
Specials & Events
Things to Do
iTravel Belize
Paradise Theater
San Pedro Fun Finder
Paradise Guy Event Calendar
Cayo Event Calendar

San Pedro Scoop!
Tia Chocolate
My Beautiful Belize
I-Travel Belize
Belize Adventure
Belize Hub
Romantic Travel
Belize Happy Adventures
Conch Creative
Caribbean Culture & Lifestyle
More Blogs...
Search thousands of Belizean-only websites
White Sands Dive Shop - 5 Star PADI Dive Facility - Daily diving, SCUBA instruction and Snorkeling
Caribbean Inspired All Natural Condiments & Spice Blends, Over 100 are Gluten Free!
We manage a variety of homes, apartments, condos and commercial properties here on Ambergris Caye. Our minimum lease on ALL properties is six months.
Click for Ian Anderson's Caves Branch, Welcome to a World of Adventure
Lil Alphonse has snorkel equipment to fit anyone as well as Marine Park Tickets and flotation devices to assist those not as experienced.
Coastal Xpress offers a daily scheduled ferry run to most resorts, restaurants and private piers on the island of Anbergris Caye. We also offer  private and charter water taxi service.
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31
Cayo Espanto
Click for Cayo Espanto, and have your own private island
More Links
Click for exciting and adventurous tours of Belize with Katie Valk!
ShoutChat Box
Who's Online Now
1 registered members (Marty), 625 guests, and 0 spiders.
Key: Admin, Global Mod, Mod
Forum Statistics
Most Online2,982
Jan 29th, 2019 HELP! Visitor Center Goods & Services San Pedro Town Message Board Lodging Diving Fishing Things to Do History Maps Phonebook Belize Business Directory Picture of the Day

The opinions and views expressed on this board are the subjective opinions of Ambergris Caye Message Board members
and not of the Ambergris Caye Message Board its affiliates, or its employees.

Powered by UBB.threads™ PHP Forum Software 7.7.1