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#387084 - 09/05/10 04:05 PM Texaco  
Joined: Oct 2001
Posts: 5,850
Diane Campbell Offline
Diane Campbell  Offline
Went to fill up the boat today - Texaco in the back. My tank holds 16 gallons and the tank was a little under half full when I pulled in.
When the tank was full I asked how many gallons - the answer was 18.2.
Hmmmmm - I protested, but the guys shrugged and said to pay. Methinks they had not re-set the pump when I started pumping - anybody else had that issue? I feel ripped off, but should have had the sense to check the pump meter before I started pumping gas. For sure in the future I will do so, and I strongly advise you to do the same.

#387106 - 09/06/10 08:28 AM Re: Texaco [Re: Diane Campbell]  
Joined: Aug 2006
Posts: 84
Stilromin Offline
Stilromin  Offline
I give the attendant a certain amount of money before pumping and tell him to put in just that much. You can get pretty close to full with a little practice, while minimizing your risk. Plus it keeps the attendant watching the pump while filling the boat.
Transferring the monetary responsibility has worked for me, the total never exceeds the money paid up front and I stay more in touch with the cost per gallon as an indirect result.
I hope this helps...

#387114 - 09/06/10 09:22 AM Re: Texaco [Re: Diane Campbell]  
Joined: Oct 2000
Posts: 723
SFJeff Offline
SFJeff  Offline
When do the last time (if ever?) that the pumps in town were calibrated??? That is, calibrated to read ACCURATELY? In the US for example, the NIST can shut down any pump/station if a pump measures a discrepancy of anything over 3.3 ounces per 5 gallons pumped.

Diane, what you are saying HAS to be more than a calibration issue, but you can't imagine HOW many times the gas station has been able to cram, say 13 gallons into our 12 gallon tank. It's truly amazing.

Stilromin: your solution avoids certain fraud, but not if the pumps are off to begin with.

What to do? Bring a clear 5 gallon container and say "fill it up to this line." THEN pour it into your tank...??? I dunno...

#387124 - 09/06/10 11:01 AM Re: Texaco [Re: Diane Campbell]  
Joined: Oct 2001
Posts: 5,850
Diane Campbell Offline
Diane Campbell  Offline
Stillromin I am not complaining about how much I spent - if I have only $50 with me I tell them to pump $50.
Yesterday was a first for me for this kind of thing at Texaco - and I've been buying gas here for 18 years. Times are tough and thieves are getting bolder. My advice to all concerned is be sure the pump reads "0" before you start pumping.

#387154 - 09/06/10 07:11 PM Re: Texaco [Re: Diane Campbell]  
Joined: May 2006
Posts: 538
Dane Offline
Dane  Offline
I had this problem in the US,
The management people at Texaco were REALLY happy to hear from me online. They oft repeated that most folks don't bother and that was the root cause of gas theft.
It turned out to be a lot of cash. They were charging twice for nearly half of the gas they sold. Both guys got prison, though they both testified against each other.

#387212 - 09/07/10 12:16 PM Re: Texaco [Re: Diane Campbell]  
Joined: Oct 2001
Posts: 5,850
Diane Campbell Offline
Diane Campbell  Offline
Dane - who do I write to - Texaco here or there?

#387244 - 09/07/10 10:35 PM Re: Texaco [Re: Diane Campbell]  
Joined: Sep 2006
Posts: 480
hazzyy Offline
hazzyy  Offline
This happens all the time in a lot of areas where it's full serve. It's easy to avoid if you do what was suggested by the OP...just make sure the pump is at all zero's when you pull up. If they guy before you got 10 bucks and the pump was not reset and you have the pump stopped at 20 bucks you're only getting 10 dollars worth but paying 20, 10 of that to the gas station and 10 of that to the attendants pocket. Best practice = making sure the pump says 000000.00 before you start.
#387246 - 09/07/10 11:29 PM Re: Texaco [Re: Diane Campbell]  
Joined: Aug 2006
Posts: 84
Stilromin Offline
Stilromin  Offline
No worries from my end, I was just chiming in on an apparent problem that I have chosen to preempt. In the long run, the best practice is to know the first name of the guy pumping the gas. He is most likely doing his best to be a responsible employee anyway.

#387501 - 09/10/10 12:35 AM Re: Texaco [Re: Diane Campbell]  
Joined: May 2006
Posts: 538
Dane Offline
Dane  Offline
I went online with I don't know where they were.

#387508 - 09/10/10 07:33 AM Re: Texaco [Re: Diane Campbell]  
Joined: Oct 2006
Posts: 227
CarlosCabanas Offline
CarlosCabanas  Offline
I heard that this happened to someone else yesterday on the backside of the island as well. Sounds like it my well be more than a one time incident. Should probably tell someone at the main office on middle street.


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