Lan, thanks for making the distinction that there are several booking agents for this property.
We recently booked our accomodations thru Tradewinds Paradise Villas and can not say enough good things about our stay. Right, the pool is one of the nicest on the island and the property is convenient to the docks (diving with Hustler was great also) and the supermarket has most all that you might need and is less than a hundred yards from the gate. But we were most impressed by the service that we received from the property manager, Marki Avilla. We arrived on the island shortly before TS Chantal did (the timing of my visits to AC has not been very good) and Marki was very helpful in assisting us to rebook to Guatemala for 3 days. She called Tropic Air to book departure and she even called our hotel in Peten to change our arrival date. Upon our return, and thankfully there was very little damage from this storm, Lelo (taxi driver) was there to pick us up and Marki returned us to our villa. So if service means anything to you, and it certainly does to me, you can't go wrong with Tradewinds Paradise Villa. Another satisfied customer!