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#490799 - 05/12/14 02:34 PM San Pedro Belize Express Water Tax  
Joined: Oct 1999
Posts: 54,023
Marty Offline
Marty  Offline
Press Release –

San Pedro Belize Express takes this opportunity to clarify the recent adverse events.

Delays:

In the event that a crowd exceeds the capacity of the boat in rotation, SPBE immediately dispatches a supporting vessel; rationally, it takes a small amount of time for that vessel to reach the port and board the remaining passengers. SPBE utilizes its entire fleet (15 vessels) to guarantee all passengers are accommodated for. The fleet capacity ranges from 45 pax to 120 pax.

Tickets:

The majority of tickets sold are round trip tickets; the return tickets are open and valid for three months for any of the company’s scheduled departures. The issue recently was that return tickets holders are still returning in from the islands for the Easter. The majority of these ticket holders do not check in; therefore, crowd capacity cannot be accurately predicted per departure. This causes a rush of both return ticket holders and those whom purchased tickets on site.

Our customers are our priority. SPBE values its customers and makes every effort to cater to them. SPBE is making every effort to ensure your safety, comfort and satisfaction by making progressive improvements by upgrading our vessels to have restrooms on board and investing in larger vessels.


#490838 - 05/13/14 10:38 AM Re: San Pedro Belize Express Water Tax [Re: Marty]  
Joined: Sep 2004
Posts: 444
cracked up Offline
.
cracked up  Offline
how about passenger manifests?

#490840 - 05/13/14 11:51 AM Re: San Pedro Belize Express Water Tax [Re: Marty]  
Joined: Nov 2000
Posts: 5,399
ScubaLdy Offline
.
ScubaLdy  Offline
How about reservations?


Harriette
Take only pictures leave only bubbles
#490924 - 05/15/14 06:36 PM Re: San Pedro Belize Express Water Tax [Re: Marty]  
Joined: Mar 2012
Posts: 29
cleanhead Offline
.
cleanhead  Offline
Cracked up, I don't understand. How could passenger manifests help?

#491017 - 05/17/14 01:26 PM Re: San Pedro Belize Express Water Tax [Re: Marty]  
Joined: May 2011
Posts: 254
artisan Offline
.
artisan  Offline
If the San Pedro captains would notify the Caye Caulker office of passenger totals on departure that would give them 25 more minutes to prepare another vessel if needed.
This is not the case now, it's often a last minute scramble and late departure for lack of a 10 cent phone call.

Last edited by artisan; 05/17/14 01:27 PM.

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