We have been having recurring issues with the BTL internet for almost a month now. We purchase 2 mbps speed and lately can rarely even connect. Certain websites will not load at all, others are painfully slow. The technicians have been by two times testing the connection from street to our condo, and of course, this is not the problem. They say that it is a bigger problem and have been wasting there time by going through their check out routine. No one at BTL will even acknowledge there is an issue despite the many, many calls they are getting. Heck, their voicemail box is usually full and you can not even speak to them. It is extremely frustrating that BTL charges some of the highest rates in the world and provide some of the poorest service. The customer service folks you speak to are very polite but are of no value in trying to get the issue resolved. Anyone else have any idea of what is going on? With so many folks relocating to Belize and needing a reliable connection to do their work, this is a big problem.