Today if you had trouble making cell phone calls on BTL - you weren't alone - tens of thousands of users experienced difficulties after BTL had system wide problems. What caused it? A release from the company says it suffered an unforeseen internal power outage at 4:00 am, today which caused a service interruption on its DigiCell Platform. The problems resulting from that included, dropped or one way calls from DigiCell to DigiCell, DigiCell to Landline numbers, and other networks), degraded voice service for BlackBerry users and inability to purchase PrePaid 4G services and SMS bundles.
Tonight at 6:00, BTL reported that the DigiCell platform has since been restored and services are back up to 90% functionality. Calls from DigiCell to hardline numbers are still an issue though.
As for DSL which has been a problem for a week, BTL says that this is quote, "a result of an external attack." This has resulted in denial of service to customers. BTL will be undertaking a network upgrade in the coming days.Channel 7