Belize Telemedia Ltd. (BTL) advises its DSL customers that the Company continues to experience connectivity or slow browsing issues with our internet service. This is as a result of an external attack to their system and their technical teams are working to find a permanent solution. If you have difficulty accessing the internet, you are asked to kindly power cycle your modem.
If the issue continues, please call the Call Center at 119 to make a formal report so that it can be investigated further. Customers are informed that the BTL Technical Teams are working to normalize internet service.
"We are please to share that the Company is in the process of upgrading its equipment which will provide advanced security features and improved service reliability. We apologize for any inconveniences caused and thank you for your patience and support."