Department Manager - Guest Relations

Job Description:

  • Management of Front Desk, Tours/Concierge and Housekeeping Staff;
  • Marketing and Sales for the resort;
  • Inventory Controls for Housekeeping department;
  • Wedding Coordination of onsite weddings;
  • Customer Service;
  • Staff evaluations;
  • Manage daily guest operations.

Minimum Requirements:

  • Age 30 to 50;
  • Associates Degree (minimum);
  • 5 years minimum experience in Hospitality and Tourism Industry;
  • 3 years minimum experience in Management;
  • Excellent Communication and Public Relation Skills;
  • Possess great organizational, motivational and time management skills;
  • Ability to coordinate and manage a staff of at least 25 persons or more;
  • Must possess excellent command of the English Language;
  • Must be computer literate;
  • Willing to work flexible hours including holidays;
  • Professional & personal recommendations required.


  • Team Player;
  • Leadership;
  • Result Oriented;
  • Self Motivated;
  • Mature and Responsible;
  • Ability to demonstrate initiative and good judgment;
  • Ability to demonstrate confidence in interacting with others.

Considered a Plus:

  • Bi-Lingual (English & Spanish);
  • Formal training in Hospitality Management.


  • Very attractive compensation package (Includes accommodations)