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Joined: Oct 2007
Posts: 3,281
azbob Offline OP
OP Offline
-THESE ARE ACTUAL COMPLAINTS RECEIVED BY "THOMAS COOK VACATIONS" FROM DISSATISFIED CUSTOMERS:

1. "On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don't like spicy food."
2. "They should not allow topless sunbathing on the beach. It was very distracting for my husband who just wanted to relax."
3. "We went on holiday to Spain and had a problem with the taxi drivers as they were all Spanish."
4. "We booked an excursion to a water park but no-one told us we had to bring our own swimsuits and towels. We assumed it would be included in the price."
5. "The beach was too sandy. We had to clean everything when we returned to our room."
6. "We found the sand was not like the sand in the brochure. Your brochure shows the sand as white but it was more yellow."
7. "It's lazy of the local shopkeepers in Puerto Vallarta to close in the afternoons. I often needed to buy things during 'siesta' time -- this should be banned."
8. "No-one told us there would be fish in the water. The children were scared."
9. "Although the brochure said that there was a fully equipped kitchen, there was no egg-slicer in the drawers."
10. "I think it should be explained in the brochure that the local convenience store does not sell proper biscuits like custard creams or ginger nuts."
11. "The roads were uneven and bumpy, so we could not read the local guide book during the bus ride to the resort. Because of this, we were unaware of many things that would have made our holiday more fun."
12. "It took us nine hours to fly home from Jamaica to England. It took the Americans only three hours to get home. This seems unfair."
13. "I compared the size of our one-bedroom suite to our friends' three-bedroom and ours was significantly smaller."
14. "The brochure stated: 'No hairdressers at the resort.' We're trainee hairdressers and we think they knew and made us wait longer for service."
15. "When we were in Spain, there were too many Spanish people there. The receptionist spoke Spanish, the food was Spanish. No one told us that there would be so many foreigners."
16. "We had to line up outside to catch the boat and there was no air-conditioning."
17. "It is your duty as a tour operator to advise us of noisy or unruly guests before we travel."
18. "I was bitten by a mosquito. The brochure did not mention mosquitoes."
19. "My fianc´┐Że and I requested twin-beds when we booked, but instead we were placed in a room with a king bed. We now hold you responsible and want to be re-reimbursed for the fact that I became pregnant. This would not have happened if you had put us in the room that we booked."


Please don't come to Belize!!


"Hold on Tight To Your Dreams" ELO
Joined: Oct 2001
Posts: 6,267
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Well I've had some customers that deserve to be on the list .......
The man who called me for an urgent meeting ....
Him: "I cannot find any cockroaches!!"
Me: " isn't that a good thing?"
Him: " NO! They must be hiding."
True story.

Joined: Jun 2001
Posts: 1,443
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I was in an internet cafe in PG when a elderly lady came in to use the VOIP phone to the US. She is in a room full of Belizeans and in a loud voice" If I knew this place would be full of poor black drunken people I would never have come here!"Made me ashamed to be an American

Joined: Oct 2001
Posts: 6,267
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Originally Posted by dabunk
I was in an internet cafe in PG when a elderly lady came in to use the VOIP phone to the US. She is in a room full of Belizeans and in a loud voice" If I knew this place would be full of poor black drunken people I would never have come here!"Made me ashamed to be an American

Makes one ashamed to be a human!

Joined: Jan 2015
Posts: 14
S
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S
Absolutely lovely post about tourists that would last about FIVE MINUTES here😎😁

Joined: Jul 2010
Posts: 1,465
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We have a saying in the industry..... "Most of the time we open the Champagne when you arrive, once in awhile we open when you leave, either way we will celebrate your visit" ......


My friends call me Judyann

www.blackorchidrestaurant.com
Joined: Jun 2017
Posts: 1
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Unfortunately, sounds like something my mother would say... blush


TiaPet
"My soul is full of longing for the secret of the sea..."

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