Belize Water Services Public Notice: Pay Electronically
Now that our country has confirmed cases of Covid-19, Belize Water Services is adhering to the guidelines set by the Government of Belize and the Ministry of Health. To comply with the State of Emergency declared for San Pedro, our office in San Pedro will be closed until clearance is given.
Please note that all other offices country-wide remain open. However, given the COVID-19 prevention guidelines, BWS encourages customers to utilize telephone and electronic means of contact to conduct business and to utilize online banking to make payments.
Customers can contact BWS via:
Toll-free telephone to 0-800-CALL-BWS (0-800-225-5297) or; 0-800-BWS-LEAK (0-800-297-5325)
Regular telephone to 222-4757 or any of the listed branch offices
WhatsApp to 614-BWSL (614-2975) or 600-5755
Email to [email protected]
Please send your email address to [email protected]
so that we can send your bill online.
Customers are encouraged to utilize their commercial bank to make online payment to BWS. Please contact your bank for setting up the online payment option.
Customers with Visa or Mastercard credit cards (regardless of issuing bank), can visit Atlantic Banks homepage (www.atlabank.com
) and use the Bill Pay with credit card option. You will need to have your BWS account number and meter number on hand. Note that this option will show you the outstanding balance and due date.
If you must visit a BWS office, please note that:
Due to the social distancing restrictions, BWS will limit the number of customers at our office.
Anyone displaying any flu-like symptoms are asked not to visit any BWS office and use the above methods of doing business.
We wish to thank our customers for their cooperation at this difficult time. We ask that you continue to adhere to Government of Belize Guidelines as we work together to mitigate the spread of the coronavirus.
For more information regarding this Public Notice or any other BWS Release, please contact Belize Water Services, PR Department at 222-4757 Ext. 1405