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FAQ: COVID-19 Unemployment Relief Program, MSME Support Program #543890
08/03/20 12:05 PM
08/03/20 12:05 PM
Joined: Oct 1999
Posts: 74,966
oregon, spr
Marty Offline OP

Marty  Offline OP
The COVID-19 Unemployment Relief Program - FREQUENTLY ASKED QUESTIONS

The COVID-19 Unemployment Relief Program is entering into its Phase 2 and will continue to provide financial assistance to workers who have lost their income due to the negative economic impact of COVID-19.
Who can benefit from the COVID-19 Unemployment Relief Program?
The Unemployment Relief Program offers financial relief to:

1. Workers who have been laid off because of COVID-19
2. Self-employed persons who have lost their jobs and income as a result of the impact of COVID-19

What about the long-term unemployed?

Long-term unemployed persons who were not approved in Phase 1 have been referred to the Ministry of Human Development for consideration in relation to the expanded programs being offered by that Ministry. Long-term unemployed persons will not be eligible in Phase 2.

How much financial relief will be provided?

The financial relief to be provided in Phase 2 will be the same as that provided in Phase 1: $150 every two weeks for a 12-week period.

Who can benefit from the COVID-19 Unemployment Relief Program?

Laid off workers who can benefit from the COVID-19 Unemployment Relief Program remain the same as in Phase 1, including but not limited to:

Tour guides.
Office Staff
Cleaners/Janitors/Room Attendants
Kitchen and Dining Room Staff
Gift Shop staff
BusNan Drivers
Construction workers connected to tourism related projects
Border point and free zone workers
Self Employed Independent tourism operators such as:
- Freelance guides,
- Craft Vendors,
- Hair braiders
- Entertainers
Taxi operators
Others which may be added

Are there any persons who are excluded from Unemployment Relief?

Persons who will not be approved for Unemployment Relief are:

Persons under 18 years of age
Persons receiving benefits from other government programs such as BOOST or Pantry of the Ministry of Human Development and persons receiving a pension from Government or Social Security Board.

How long will the relief payment be made and how?

The Unemployment Relief payments in Phase 2 will also be made every two weeks for a period of 12 weeks.

Payments will be made by direct deposit into the bank or credit union accounts of approved applicants or via a prepaid Top-up card.

When does Phase 2 start?

The COVI D-19 portal will be open for applications for Unemployment Relief on August 3, 2020.

How do I apply?

You will fill out your application form online. Please ensure that you input all your personal information exactly as it is on your social security card. If it is not correct, your application will not be accepted.

Please also ensure you input your bank account information correctly. If you are unsure, ask your bank for the correct manner to input your bank account number to receive direct deposits.

What do you use my telephone number for?

That number will be used to send you SMS messages on the status of your application. Please ensure you input your telephone number correctly so you can be contacted.

You will be sent a notification by email or SMS that your application for financial assistance has been received.

If your application for Unemployment Relief is approved, you will be sent an SMS to inform you that you have been approved.

When your payment has been sent to your bank account or Top-up card you will receive an SMS message that this has been done.

If I applied for Unemployment Relief, do I have to apply again?

Yes, you will have to apply for Unemployment Relief again in Phase 2.
If your application was approved in Phase 1, that approval will not automatically carry over into Phase 2, since some persons who were unemployed have gone back to work and new persons have become unemployed. Please apply again if you are still unemployed
If your application was not approved in Phase 1, you may reapply in Phase 2. Please ensure you provide all the information requested.

Who do I contact for information on the Unemployment Relief Program?

If you need further information on the employment relief program, please send an email to: [email protected] You can also send a text to 613-0095. This number only receives texts, not calls. Messages can be sent to this email and number at any time.

Numbers to call during normal working hours will be provided by August 4, 2020.

Please note that you will be asked to consent to your information being exchanged between ministries and agencies of the Government and your bank or credit union for verification and compliance purposes.

Kindly take note that the contact number for follow up on the Government of Belize Unemployment Relief Program is 613-0095. While we try to assist and guide persons on all COVID-19 Belize information, our 0-800-MOH-CARE hotline is primarily to assist with health related information.



Name of Program: Micro Small and Medium Enterprise (MSME) Support Program

Email: [email protected]
Toll free number: 0-800-CALL-MSP (225-5677) or 613-7342
Website: https://www.cov id

What is the MSME Support Program?

The MSME Support Program is a Government of Belize initiative that provides financial relief to Belize's Micro, Small and Medium Enterprises in order to help safeguard and promote employee retention, as well as assist MSMEs as they transition and adapt to the economic challenges presented by the COVID-19.

What components are included under the MSME Support Program?

$2.5 million: Grants to micro-enterprises from across the country, with a cap of $2,500 each.
$7 million: Wage subsidies to promote employee retention on the condition that these businesses keep their employees' Social Security contributions current.
$5 million: Soft-loan component limited to approved small- and medium-sized enterprises to assist with working capital in preparation for reopening and accelerating production.

Who can benefit from this program?

Beneficiaries of the MSME Support Program will be segmented into three (3) categories determined by the number of employees:

Micro Enterprises: which employ 2-4 persons, including the owner
Small Enterprises: which employ 5-20 employees
Medium Enterprises: where employ 21-51 employees

Given that disbursements will be made via the National Bank; do I need to set up a National Bank Account so as to benefit from any of the programs?

Answer: Yes. Beneficiaries under any of the programs will need to open a National Bank account.

Is there a cap on how much one company can access under this program?

Answer: Yes. The cap is as follows:
$2500 for Micro Enterprises under the Grant Facility
15,000 for Small Enterprises under the Loan Facility
25,000 for Medium Enterprises under the Loan Facility

Will there be a second-round allotment for the MSME Program?

Answer: No. This is a one-time MSME Support Program.

What is meant by being "Negatively Impacted" by COVID-19?

Answer: Being "negatively impacted" by COVID-19 refers to the following:
Loss of employment
Reduction in Sales
Closure of Business

What can the money be used to fund?

Funds provided under the program can be used for:
Retention of employees
Financing of working capital:
- Purchasing of essential raw materials and production inputs
- Supporting the promotion and marketing of products and services for market expansion
- Diversification of existing products and services based on changing market conditions
- Investments in productive assets: machines, equipment, tools, or others that are relevant to the commercial and operational activity of the company
Support in the implementation of nationally required COVID-19 health protocols

What are the eligibility criteria that applicants are expected to meet?

Answer: Applicants must:
Be a Micro, Small, Medium Enterprise as defined in the Target Group section above.
Have been operating the business for at least one year prior to March 2020
Be engaged in one of the following areas:
- Tourism and Leisure o Transportation and logistics
- Agriculture Agro-processing Fisheries
- Light Manufacturing o Creative and Cultural Industries
- Commercial Free Zones (Note: only eligible for wage subsidy OR employees may directly apply for Unemployment Relief)
Be Belizean owned, and for incorporated businesses that means shareholding must entail a minimum of 51% Belizean ownership
Must have been negatively impacted by COVID-19.

What is the application process and what documents need to be submitted?

Answer: The estimated implementation of the program is three (3) months commencing August 1, 2020. The application period will run for twenty-one (21) days from launch, and a decision will be made within fourteen (14) calendar days of receipt of completed application.

The Program will roll out in the following steps:

Open call for applications, based on the target groups;
Applications online (preferably) - Applicants will specify for which facility(s) they are applying;
Completed applications will be submitted to the Evaluation Committee (EC) for review. Evaluation Committee (EC) will validate (i) that the
applicant meets eligibility requirements (ii) the proposed use of the Program support being requested;
Applications will then be forwarded for review and decision by the Approval Committee;
The National Bank of Belize will serve as the paying agent for disbursal to approved applicants

Documents to be submitted with a completed application include:

Business Name Registration
Company Registration
Tax Registration
Social Security
Trade License
Not Applicable (for informal enterprises)

Are applications for all programs, including the loan, also online?

Answer: All applications are initiated online. The program will provide drop-down lists for applicants to select the program of interest.

Can my business apply for a grant and a loan?

Answer: No. However, an enterprise can apply for the grant/loan and the wage subsidy.
Companies seeking to benefit from the wage subsidy program would need to apply on behalf of their employees. The verified employees would then receive the $150.00 every two (2) weeks for a maximum of three (3) months.

A micro-enterprise can apply for the wage subsidy as well as self-employed.
A small and medium enterprise can also apply for the wage subsidy.
An informal micro can also apply for the wage subsidy to formalize.

Do self-employed persons, who have no employees, qualify for grants under the Micro-Enterprise program?

Answer: No. Self-employed persons are advised to apply under the Unemployment Relief Program.

While my business, which employs between 2-4 persons, has been in operation for more than one year, it has only been formalized for less than one year. Would my business still qualify?

Answer: Yes.

If due to COVID-19 I had to let go workers to the point where I now fall within the employee headcount rank of 2-4 employees, will I be assessed as a Small or Micro enterprise?

Answer: The Program utilizes the company's status up to March 2020 as the "baseline" or "cutoff' point. Therefore, the company will be assessed according to the number of persons employed prior to the cutoff. Essentially, everything after March 2020 is deemed as a deviation from 'normal' operations due to COVID-19. Consequently, a business fitting the description above would not qualify for the Micro Grant, but can apply for the other facilities provided under the MSME Support Program.

Considering that the priority sectors identified include transportation, can taxi drivers qualify?

Answer: No. They are self-employed, so they apply under the existing Unemployment Relief Program (phase 2).

Can Cooperatives apply under the MSME Support Program?

Answer: Members of the Cooperatives are considered as self-employed and thus do not qualify under this program, but they can apply under the existing Unemployment Relief Program (phase 2).

Does a business have to maintain or commit to rehire a certain amount of its pm-March 2020 staff complement?

Answer: The nature of the entire suite of MSME support programs is to protect employment; therefore, yes, a business needs to maintain or commit to retaining at least 60% of their pre-March 2020 staff complement.

If an established business can demonstrate that they have requisite expertise in the subject areas for particular training outlined by the program, is said business still required to participate in BELTRAIDE's small business development programs?

Answer: The default answer is "yes". However, the Evaluating Committee reserves the right to waive this condition based on the unique status of each applicant [2].

What are the loan terms? Prepayment etc.

Answer: This financing would be channeled through the National Bank of Belize with the following terms:

Interest rate will be at 3%, and duration of the loan will be two years
No transaction fees
12-month grace period

If a business decides to pay the full balance of the loan before or after the 12-month grace period, would they still need to pay the 3% interest, or can they be allotted a lower interest rate?

Answer: Yes, the 3% interest rate remains.

Re: FAQ: COVID-19 Unemployment Relief Program, MSME Support Program [Re: Marty] #543916
08/04/20 11:04 AM
08/04/20 11:04 AM
Joined: Oct 1999
Posts: 74,966
oregon, spr
Marty Offline OP

Marty  Offline OP
Applications for the MSME Support Program are now open!

Re: FAQ: COVID-19 Unemployment Relief Program, MSME Support Program [Re: Marty] #543966
08/06/20 04:22 AM
08/06/20 04:22 AM
Joined: Oct 1999
Posts: 74,966
oregon, spr
Marty Offline OP

Marty  Offline OP
Kindly note that the assistance contact numbers for the Unemployment Relief Program have been updated:
If you need further information on the employment relief program, please send an email to [email protected]
You can also call or text 613-1474 or 613-1149 Monday to Friday between 8:00 a.m. and 5:00 p.m. Messages can be sent to the email at any time.

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