Electronic Submission of All Claim Forms
The public is hereby informed that due to the rising threat of COVID-19 to our staff, customers and their families, effective immediately:
1. Physical claim forms are no longer accepted at any SSB Branch Office.
2. All Benefit Claim forms (e.g. sickness, injury, maternity, funeral, retirement, survivor's, etc.) accompanied by proof of banking information and salary record from employers MUST be sent ELECTRONICALLY to [email protected]
A scanned copy or clear picture of the completed claim form is required.
3. For persons experiencing any COVID-19 related illness, isolation or flu-like symptoms, the Medical Practitioner will submit these Medical Certificates for Sickness Benefit claims via email to [email protected]
Additionally, customers affected by these related conditions are strongly advised not to visit any of our offices but to call/email us for any assistance needed.