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BWS Update on San Pedro water supply #546783
12/09/20 06:20 AM
12/09/20 06:20 AM
Joined: Oct 1999
Posts: 77,850
oregon, spr
Marty Offline OP

.
Marty  Offline OP
Belize Water Services (BWS) updates customers in the San Pedro on the ongoing water supply restrictions. This situation has been caused due to severe damage to one of the two plant motors while the spare motor is still being rebuilt. This has restricted the plant to half of its normal capacity. As a result, customers will continue to experience low water pressure and even outages, especially those at the further points within the distribution system or on higher floors of buildings.

The repairs of these parts have commenced but it will take a few days before these parts are serviced and reinstalled. The technical personnel are working around the clock to have this completed in the least amount of time. We expect the repairs to completed and full supply to be restored by Monday, December 14. In the meantime, we advise customers to store some water whenever they have supply until this situation is fully resolved.

BWS sincerely apologizes for the inconvenience caused and ask customers understanding under the circumstances. We assure customers that the company puts all efforts possible to ensure continuity of service to you our valued customers, as we fully understand the importance of water, especially at this time.

Customers are asked to please communicate extended issues with water supply restrictions directly to BWS with your customer information or an accurate a description of your premise so we can facilitate with some supply of water.

BWS will continue to actively respond to complaints on water supply or water quality issues. We therefore urge customers to communicate their concerns immediately and directly to BWS, using any the following:

Email: abvisl.com.bz or cus!c)rrlercvsl.com.bz
WhatsApp Message: 614-BWSL (614-2975); 613-BWSL (613-2975)
Toll Free Phone: 0-800-CALL-BWS (0-800-2255-297)
landline Phone: 222-4757

Re: BWS Update on San Pedro water supply [Re: Marty] #546909
12/15/20 06:06 AM
12/15/20 06:06 AM
Joined: Oct 1999
Posts: 77,850
oregon, spr
Marty Offline OP

.
Marty  Offline OP
Update from Belize Water Services on San Pedro water supply. According to the company, full water supply and pressure to be restored by Wednesday, December 16, 2020.

===

Belize Water Services (BWS) apologizes to customers in San Pedro who have been experiencing water supply restrictions for the last week. This situation was caused by severe damage to one of our two water treatment plant motors. We are pleased to announce that the remedial works to repair the plant motor are expected to be completed by end of today, Monday, December 14, 2020.

The plant is expected to be restored to full production capacity by 7:00pm today. This will allow San Pedro system to have significantly increased pressure by 5:00am on Tuesday, December 15, 2020, and to have full water supply and pressure by 5:00am on Wednesday, December 16, 2020.

BWS again apologizes for the inconveniences caused and ask customers' understanding under the circumstances_ We assure customers that the company puts all efforts possible to ensure continuity of service to you our valued customers, as we fully understand the importance of water. especially at this time.

BWS will continue to actively respond to complaints on water supply or water quality issues. We therefore urge customers to communicate their concerns immediately and directly to BWS, using any the following:

Email: [email protected] or [email protected]
WhatsApp Message: 614-BWSL (614-2975); 613-BWSL (613-2975)
Toll Free Phone: 0-800-CALL-BWS (0-800-2255-297)
Landline Phone: 222-4757


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