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Joined: Oct 1999
Posts: 84,395
Marty Offline OP
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We are excited to introduce "My Social Security Self-Service Portal"
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Social Security Board Introduces My Social Security Self-Service Portal

The Social Security Board is excited to announce the launch of our new online service, My Social Security Self-Service Portal. My Social Security is a free, easy-to-use platform transforming the way customers interact with Social Security. The first phase of My Social Security allows customers to update their registration record and to apply online for a new or replacement card, anytime, anywhere.

The future of My Social Security includes improvements for Employers and Self-Employed Persons to access online payments and Contribution History. We continue to work diligently in enhancing the overall online experience, as well as to ensure personal information remains confidential and secure.

My Social Security affirms the Board's commitment to improving service delivery and customer experience. Take control with My Social Security and truly experience Social Security at your fingertips!

Social Security Board Rolls Out New Self-Service Portal

The Social Security Board is introducing My Social Security Self-service Portal for customers who are insured with S.S.B.�� This morning, General Manager for Corporate Customer Service, Chandra Nisbet-Cansino explained the purpose of the application and how its ease of access will make things a lot simpler for those who want to follow their contributions online.

Chandra Nisbet-Cansino, GM, Social Security Board

"The process that we are launching today is for asking persons who are insured with social security or who have a social security number, as well as those who don't, to log on to the portal and sign up.� What the portal is, I try to liken it to your little Facebook page for social, between you and social security where all of your information will eventually become available.� At this time there is nothing there, at this time it will be only for card renewals and registration.� In the next couple months we will then add your contributions, all of that data is being transferred and you will then be able to see your contribution history and then going forward you will then be able to claim for benefits."

Channel 5

Joined: Oct 1999
Posts: 84,395
Marty Offline OP
OP Offline
S.S.B. Online Portal Easy As ABC

Now that S.S.B has gone digital, everyone can create their own account and use it to access personal information, find out general details about an application or even apply for a benefit or a new card online. An S.S.B. representative walked us through the process today.

Voice of: S.S.B. Representative

"Our account creation process is a very simple one. The customer is asked to provide some basic information: date of birth, phone number and e-mail address. Now once that is supplied, the user would then hit the send verification code. This is done so that we can insure that you don't already have an account with us. Once your e-mail has been verified then you can proceed to finishing up with your account by supplying your password, first name, last name, and then lastly stating why you're creating your account. If you're wondering what happens to those people who already created an account, we've made the transition to the re-design a really seamless one for you. All you have to do is simply go to the log-in page, click on the "forget your password" link and then just walk through the process of resetting your password. Once this is done, you'll be able to have access to all your social security data and all our online services. Once you log into our portal, you will be directed to your home page. Now if you are in your account folder, you have very limited access to the things you can do. So, as was previously mentioned, for those of you who are registered - that is, you have a social security number, you'll be able to request for access to your social security data."

Channel 5

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