Have no information on your house, but my husband is there and says there is no phone service except for cell phones. They expect fixed cell's to be running in a week. Cell phones only work on top of a building. Mary Hawthorne was in her office but no power or phone. Sorry this doesn't help much, but at least you know why you don't hear anything. If my husband goes down to Tres Coco's, I will have him look at your house-The one right north of Palapa right?!