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American Airlines/Miami customs

Posted By: krehfish

American Airlines/Miami customs - 09/08/04 01:54 PM

A couple of weeks ago I described a problem we had returning through Miami on American Airlines. Through a combination of AA and TSA miscues we missed a connecting flight that should not have been a problem. Anyway, I sent AA a "relatively" fair description of the events. Received a response yesterday that included and an apology and 3-$150 travel vouchers. To be fair, I thought the board should know. Guess I'll give AA another go, but it'll be through Dallas/Fort Worth!
Posted By: LaurieMar

Re: American Airlines/Miami customs - 09/08/04 03:41 PM

American is pretty fair when it comes to missed connections. When I was on my way to Negril Jamaica last year, we were late out of Miami. They gave me 10,000 points to my account, which put me to enough for a ticket to Belize, paying only the tax! Gotta love that.
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