Alcoholics Anonymous and Narcotics Anonymous 12-Step World Service Offices
The following are World Service Offices. Every 12-step group is supposed to be in contact with WSO and send money for literature, etc. You will be able to find free literature on each website.
12-Step World Service Offices
Communication with the General Service Office (G.S.O.) of A.A. in New York City
All communications, including email, are treated with the same level of care and attention and are answered in the order in which they are received. G.S.O. staff members are committed to respond as soon as possible, usually within ten (10) business days.
G.S.O. can serve you most efficiently if your email communications are routed to the staff member best able to handle your inquiry or sharing. Please begin this routing process by selecting one of the two choices provided below:
General Correspondence – U.S. and Canada
For those inquiries of a more general nature, information about the A.A. program or Fellowship, group problems, or questions on the Traditions or A.A. Service, please click here and select the appropriate geographic section.
Information by Service Activity – U.S. and Canada
For those inquiries that conform to a specific service assignment, such as Public Information, Correctional Facilities or General Service Conference matters, please click here and select the appropriate assignment.
If you are emailing from outside of the U.S. and Canada, please click here. firstname.lastname@example.org
EBook InquiriesFor eBook inquiries, please click here to Contact A.A.W.S. Online Store Support.
A.A. World Services, Inc.,
P.O. Box 459,
Grand Central Station
New York, NY 10163
A.A. World Services, Inc.,
475 Riverside Drive at West 120th St. - 11th Floor
New York, NY 10115
General questions and information: Fellowship Services Team email@example.com or 818.773.9999 x771
Literature sales and product inquiries: Customer Service Department firstname.lastname@example.org or 818.773.9999 x135
Event email@example.com or 818.773.9999 x116
Public relations issues
Public Relations Team :firstname.lastname@example.org or 818.773.9999 x141
Hospitals and Institutions (H&I) or drug courts: HandI@na.org or 818.773.9999 x159
Human Resource Panel or World Pool: email@example.com or 818.773.9999 x121
The NA Way Magazine: firstname.lastname@example.org or 818.773.9999 x179
World Board: email@example.com or 818.773.9999 x116
Local NA telephone/information or local NA service committees: Phoneline & Websites
NA World Services
PO Box 9999
Van Nuys, California USA 91409
Contact Al-Anon Family Groups
Al-Anon Family Group Headquarters, Inc
1600 Corporate Landing Parkway
Virginia Beach, VA 23454-5617
Telephone: (757) 563-1600
Fax: (757) 563-1655
Al-Anon Family Group Headquarters (Canada) Inc.
275 Slater Street, Suite 900
Ottawa ON K1P 5H9
Telephone: (613) 723-8484