Our Community - Susana Flores - "Tirelessly tending to travelers and tourists"

The Island Newspaper, Ambergris Caye, Belize            Vol. 13, No. 2            January 23, 2003

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Susana Flores

In this day and age when everyone is competing for the tourist dollars, the key to keeping clients content is service, service and more service. Without a doubt, San Pedro has heard this message and many businesses strive for only the utmost in customer service and relations. This week, The San Pedro Sun is pleased to introduce a young woman who is a natural when it comes to providing residents and visitors with the most professional customer service - Susana Flores. 

    Susana was born and raised in the picturesque town of San Vicente, El Salvador on August 11th, 1969 to Teresa Ayala and Francisco Carmona. The oldest of three children, Susana was a role model for her younger siblings. As she grew up she attended elementary and high school graduating with honors from the Instituto Nacional Doctor Sorbelio Navarette. Her excellent school grades gained Susana a scholarship to attend Coffeyville Community College in Kansas, USA, where she obtained an Associates Degree in Computer Sciences in 1990.

    After completing her education, Susana moved to Los Angeles, California where she was employed as a customer relations agent for Host International at the Los Angeles Airport. After a year of living "life in the fast lane," Susana visited the Cayo District at the invitation of a Belizean student she had met in Kansas.

    In August of 1991, Susana landed on Belizean soil and moved to San Ignacio. While in Cayo, Susana was offered a job at Clear Print Products where she worked for one year as a graphic artist. It was here that Susana also met her future husband, Salvador Flores. Susana and Salvador joined their lives in Holy Matrimony shortly after on February 15th, 1992, and that union has produced two lovely children: Jessica (9) and Ryan (2).

    In 1992, Susana and her family moved to "La Isla Bonita" in hopes of a better way of life. She was first employed for a year and a half as a front desk agent at the SunBreeze Hotel and also worked part time for the late Darrell Cloud. In 1995, she was hired as the office manager for Travel and Tour Belize, a position she still holds today. During her employment at Travel and Tour Belize, Susana has participated in various workshops. She has not only improved her public relations skills, but learned several new and advanced techniques associated with the travel industry. Although she has received many certificates of completion and letters of recognition from the various agents she has dealt with, Susana says her biggest reward comes from the sincere thanks she gets from her many satisfied customers.

   Over the years, Susana and her family have been able to build their home on Ambergris Caye, and today they also own a small grocery store (Divina Providencia) in the Escalante Subdivision. Susana stated that moving to San Pedro has been the best choice she has ever made and that this island will be her home forever. In her spare time, Susana enjoys making improvements to and decorating her home, and also takes pleasure strolling around town with her children.

    A very charismatic and dedicated professional, Susana Flores is pleased to provide "happy trails" for the many clients who plan to "travel and tour" in and outside of "Our Community."

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