KC-

I had to laugh when you said you'd pay extra to travel on American. For those of you that don't remember my nightmare travels to Belize a few months back, AA cancelled my flight to Bze City and sent me a day late, lost my luggage for the entire duration of my trip and then left an entire plane full of people waiting for 3 hours without food or beverage while a team of technicians fixed a problem on the wing (this on my return flight home). I vowed NEVER to fly this airline again and let them know it in my own 3 page letter.

They did take a long to settle my claim (3 months!) but I was reimbursed for my lost luggage and they gave me a 500.00 voucher for my troubles. One bit of advise I can offer for those of you that encounter this situation, don't lose your cool no matter how bad you want to! I was as pleasant as I could be and acknowledged that "these things happen" even though I wanted to rant and rave. Good luck when dealing wiht your arlines, but try the "more flies with honey" approach first. If that fails....give 'em hell!