Maruba's has a high customer satisfaction rate based upon customer insight cards, and the amount of repeat business. It was unfortunate your experience did not meet your expectations and that maybe due your to "whatever". a guide, a waiter, misperceptions in your part by statements pertaining to the cost of nacho's which is 15 belize plus tax not 18 u.s., mud used in spa which comes from a quarry on the maruba property, and most of the staff don't know where it comes from or how it is processed as part of the "trade secret"
If you can't say something nice, say it on the internet." even better yet in a customer based business let the management know. We welcome your input. For more info on Maruba Resort Jungle Spa, visit our website www.maruba-spa.com or come and visit the resort at 40 1/2 Miles Old Northern Highway, Maskall Village, Belize on an Altun Ha Tour.